MileageCurve What breaks, and at what mileage
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Buick Lacrosse 2010–2016

2nd generation · GM Epsilon II (long wheelbase)

NHTSA data through 13 August 20261,233 complaints, 864 with mileageMethod

Reports with mileage
864
Median of reported failures
54,000 mi
Most-reported system
Electrical system (17.6%)
Recalls
14

Before-you-buy checklist ↓Check this VIN — NHTSA ↗

On this generation, failures are spread across the mileage range, with the middle half between 18,199 and 88,000 miles.

Figure 1 · Buick Lacrosse 2010–2016 · 864 reports with mileage

Mileage at failure

Complaints per 10,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 155 complaints.

Mileage at failure, Buick Lacrosse 2010–2016Histogram of 864 owner-reported failures by mileage, in 10,000-mile bins from 0 to 200,000. The tallest bin is 0 to 10,000 miles with 155 complaints, 17.9 percent of the total. Failures are spread across the mileage range, with the middle half between 18,199 and 88,000 miles. A further 9 complaints, 1.0 percent, were reported above 200,000 miles and are shown as a separate detached bar. Median mileage at failure is 54,456.
  • Rest of the range
  • Median
  • 200,000+ — 9 complaints (1.0%), plotted separately
10%
3,650
25%
18,199
Median
54,456
75%
88,000
90%
120,000

Tallest bin: 155 complaints between 0 and 10,000 miles. Based on 864 complaints that record mileage. Bin width 10,000 miles.

Show the numbers
Complaints by mileage bin
MileageComplaintsShare
0–10,00015517.9%
10,000–20,000667.6%
20,000–30,000566.5%
30,000–40,000445.1%
40,000–50,000738.4%
50,000–60,000667.6%
60,000–70,000657.5%
70,000–80,000738.4%
80,000–90,000637.3%
90,000–100,000414.7%
100,000–110,000414.7%
110,000–120,000313.6%
120,000–130,000263.0%
130,000–140,000202.3%
140,000–150,00050.6%
150,000–160,000161.9%
160,000–170,00060.7%
170,000–180,00050.6%
180,000–190,00020.2%
190,000–200,00010.1%
200,000+91.0%

Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.

What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.

Owners filed 1,233 complaints with NHTSA about the 2010–2016 Buick Lacrosse, and 864 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.

Failures are spread across the mileage range, with the middle half between 18,199 and 88,000 miles. The median is 54,456 miles.

The most-reported areas are the electrical system (17.6% of complaints, typically around 60,000 miles), the engine (12.8% of complaints, typically around 63,000 miles), the steering (9.2% of complaints, typically around 51,000 miles).

14 recall campaigns cover this generation.

If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.

How many miles does a 2010–2016 Buick Lacrosse last?

Half of the failure reports on the 2010–2016 Buick Lacrosse were filed by 54,000 miles and 90% by 120,000 miles — figures drawn from 864 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.

9 reports (1%) came in past 200,000 miles — each one proof a Lacrosse reached that mileage, not that it died there.

Before you buy a 2010–2016 Lacrosse: the 3-minute check

Generated from 864 mileage-tagged complaints, 14 recall campaigns, 3 documented problem areas. Print this page — the checklist survives print.

  1. Run the VIN at nhtsa.gov/recalls. 14 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
  2. Check engine - timing chain on 2010–2011 (3.6L LLT) cars. 3.6L LLT timing chain stretch. Root cause chain: internal oil consumption (early valve cover / PCV design) combined with an oil life monitor that did not account for the consumption, so the engine ran low on oil and…
  3. Check engine - piston rings on 2012–2016 (2.4L eAssist) cars. 2.4L LAF Ecotec excessive oil consumption attributed to piston ring and PCV design, which can in turn starve the variable valve timing actuators (P0011/P0014).
  4. Check hybrid system on 2012–2016 (eAssist) cars. eAssist 115V lithium-ion battery pack and power-inverter module failures, and accessory-belt-driven motor/generator faults, disabling stop-start and electric assist.
  5. Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
  6. End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.

For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 18,000 and 88,000 miles, with a median of 54,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.

On inspection, the electrical system and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The electrical system in particular shows a median failure mileage of 60,000, which gives a concrete number to compare against the odometer of any car you are considering.

None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.

What fails, and when

Figure 2 · Buick Lacrosse 2010–2016

When each system fails

Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.

  1. Transmission and driveline84 reports41,00012,000–83,000Transmission and driveline: 84 reports, median 41,000 miles, middle half 12,000 to 83,000 miles.
  2. Steering114 reports51,00025,000–80,000Steering: 114 reports, median 51,000 miles, middle half 25,000 to 80,000 miles.
  3. Electrical system217 reports60,00021,000–90,000Electrical system: 217 reports, median 60,000 miles, middle half 21,000 to 90,000 miles.
  4. Problems owners could not categorise69 reports62,00012,000–100,000Problems owners could not categorise: 69 reports, median 62,000 miles, middle half 12,000 to 100,000 miles.
  5. Engine158 reports63,00038,000–85,000Engine: 158 reports, median 63,000 miles, middle half 38,000 to 85,000 miles.
  6. Suspension102 reports67,00011,000–146,000Suspension: 102 reports, median 67,000 miles, middle half 11,000 to 146,000 miles.
  7. Electronic stability control (esc)68 reports73,00053,000–108,000Electronic stability control (esc): 68 reports, median 73,000 miles, middle half 53,000 to 108,000 miles.
  • Your odometer — appears after you enter it in “Where your car sits”

Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.

Source: NHTSA Office of Defects Investigation, public domain.

Complaints by vehicle system
SystemComplaintsShareMedian25–75%
Electrical system21717.6%60,00021,000–90,000
Engine15812.8%63,00038,000–85,000
Steering1149.2%51,00025,000–80,000
Suspension1028.3%67,00011,000–146,000
Transmission and driveline846.8%41,00012,000–83,000
Problems owners could not categorise695.6%62,00012,000–100,000
Electronic stability control (esc)685.5%73,00053,000–108,000
Brakes665.4%50,00033,000–80,000
Airbag system564.5%44,00015,000–78,000
Throttle and speed control514.1%48,00015,000–88,000

Where your car sits

Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.

Figure 3 · Buick Lacrosse 2010–2016 · 864 reports with mileage

Share of reports below each mileage

Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.

Cumulative share of reports by mileage, Buick Lacrosse 2010–2016Of 864 reports that record mileage, the share filed below each odometer reading, rising in steps at each 10,000-mile bin edge. 53 percent below 60,000 miles. 77 percent below 90,000 miles. 90 percent below 120,000 miles. Median 54,456 miles.
  • 60,000 mi — 53% of reports below
  • 90,000 mi — 77% of reports below
  • 120,000 mi — 90% of reports below
  • Median — the staircase crosses the 50% line here
  • Your odometer — appears after you enter it below

The staircase tops out at 99%: the remaining 1.0% of reports (9) came above 200,000 miles.

Nothing is smoothed or interpolated. Linear axis, same as Figure 1.

Source: NHTSA Office of Defects Investigation, public domain.

At 60,000 miles

53% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

In the reporting window

  • Electrical system — middle half 21,000–90,000 mi
  • Engine — middle half 38,000–85,000 mi
  • Steering — middle half 25,000–80,000 mi
  • Suspension — middle half 11,000–146,000 mi
  • Transmission and driveline — middle half 12,000–83,000 mi
  • Problems owners could not categorise — middle half 12,000–100,000 mi
  • Electronic stability control (esc) — middle half 53,000–108,000 mi

At 90,000 miles

77% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Electrical system — median 60,000 mi
  • Engine — median 63,000 mi
  • Steering — median 51,000 mi
  • Transmission and driveline — median 41,000 mi

In the reporting window

  • Suspension — middle half 11,000–146,000 mi
  • Problems owners could not categorise — middle half 12,000–100,000 mi
  • Electronic stability control (esc) — middle half 53,000–108,000 mi

At 120,000 miles

90% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Electrical system — median 60,000 mi
  • Engine — median 63,000 mi
  • Steering — median 51,000 mi
  • Transmission and driveline — median 41,000 mi
  • Problems owners could not categorise — median 62,000 mi
  • Electronic stability control (esc) — median 73,000 mi

In the reporting window

  • Suspension — middle half 11,000–146,000 mi

Which systems, and when

Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 54,456 miles; the figures below show which parts of the car run ahead of that and which run behind.

The electrical system accounts for 17.6% of complaints (217 reports, 151 of them with a mileage figure), with a median of 60,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 21,000 and 90,000 miles.

The engine accounts for 12.8% of complaints (158 reports, 133 of them with a mileage figure), with a median of 63,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 38,000 and 85,000 miles.

The steering accounts for 9.2% of complaints (114 reports, 73 of them with a mileage figure), with a median of 51,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 25,000 and 80,000 miles.

The suspension accounts for 8.3% of complaints (102 reports, 35 of them with a mileage figure), with a median of 67,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 11,000 and 146,000 miles.

The transmission and driveline accounts for 6.8% of complaints (84 reports, 67 of them with a mileage figure), with a median of 41,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 12,000 and 83,000 miles.

Problems owners could not categorise accounts for 5.6% of complaints (69 reports, 36 of them with a mileage figure), with a median of 62,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 12,000 and 100,000 miles.

Differences between model years

Within this generation, complaint volume is not constant across model years. The 2012 model year drew the most — 308 complaints — while 2015 drew the fewest at 54. The median year sits at 199.

Recalls and what they cover

NHTSA records 14 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.

The campaigns cluster around the suspension (3), the electrical system (3), the seat belts (2). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.

Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.

Reported severity

What owners reported alongside the failure itself, out of 1,233 complaints against this generation:

Crashes
79 (6.4%)
Fires
26
Injury reports
45
Fatality reports
1

These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.

Documented problems

Engine - Timing Chain 2010–2011 (3.6L LLT)

3.6L LLT timing chain stretch. Root cause chain: internal oil consumption (early valve cover / PCV design) combined with an oil life monitor that did not account for the consumption, so the engine ran low on oil and starved the chain tensioners. Presents as cold-start rattle plus P0008/P0009/P0011/P0016. GM Special Coverage Adjustment #11340 extended timing chain coverage to 10 years / 120,000 miles. The 2012 switch to the LFX revised the chain hardware and largely resolved it.

Engine - Piston Rings 2012–2016 (2.4L eAssist)

2.4L LAF Ecotec excessive oil consumption attributed to piston ring and PCV design, which can in turn starve the variable valve timing actuators (P0011/P0014).

Hybrid System 2012–2016 (eAssist)

eAssist 115V lithium-ion battery pack and power-inverter module failures, and accessory-belt-driven motor/generator faults, disabling stop-start and electric assist.

By model year

Complaints by model year
YearComplaintsWith mileage
2010278209
2011244185
2012308216
2013199122
20149068
20155433
20166031

Recalls (14) — is your car included?

Recalls are fixed free of charge at any dealer, for any owner. Check a specific vehicle by VIN at nhtsa.gov/recalls. The text below is NHTSA’s own wording.

  1. Jan 2022 · 2010–2013 · SuspensionA rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a…

    The defect. General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and brea

    What can happen. A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    The free fix. Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

    NHTSA campaign 21V00F000, reported 2022-01-27.

  2. Jan 2022 · 2013 · SuspensionA rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a…

    The defect. General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road de

    What can happen. A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    The free fix. Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on September 30, 2021. Owner notification letters were mailed on January 3, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212330130.

    NHTSA campaign 21V633000, reported 2022-01-03.

  3. Aug 2021 · 2010–2013 · SuspensionA rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a…

    The defect. General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when

    What can happen. A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    The free fix. GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

    NHTSA campaign 20V764000, reported 2021-08-19.

  4. Aug 2017 · 2014–2016 · Seat BeltsA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating…

    The defect. General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without th

    What can happen. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    The free fix. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

    NHTSA campaign 17V437000, reported 2017-08-04.

  5. Oct 2016 · 2014–2016 · Seat BeltsA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating…

    The defect. General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment o

    What can happen. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    The free fix. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

    NHTSA campaign 16V651000, reported 2016-10-13.

  6. Oct 2015 · 2015 · Air BagsIn the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's…

    The defect. General Motors LLC (GM) is recalling certain model year 2015 Buick Lacrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.

    What can happen. In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.

    The free fix. GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.

    NHTSA campaign 15V666000, reported 2015-10-19.

  7. Dec 2014 · 2011–2012 · SeatsIf the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers'…

    The defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Buick Lacrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

    What can happen. If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

    The free fix. GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

    NHTSA campaign 14V447000, reported 2014-12-26.

  8. Aug 2014 · 2014 · Electrical SystemWithout an audible indicator, the driver may not be aware that the driver's door is open while the key is in…

    The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Saf

    What can happen. Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.

    The free fix. GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact Buick customer service at 1-800-521-7300. General Motors number for this recall is 14235.

    NHTSA campaign 14V317000, reported 2014-08-01.

  9. Jun 2014 · 2014 · Service Brakes, HydraulicIf a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance…

    The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.

    What can happen. If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.

    The free fix. GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14128.

    NHTSA campaign 14V240000, reported 2014-06-23.

  10. Apr 2014 · 2014 · Power TrainIf a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear…

    The defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Lacrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollawa

    What can happen. If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle o

    The free fix. General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

    NHTSA campaign 14V092000, reported 2014-04-10.

  11. Jun 2013 · 2012–2013 · Electrical SystemIf the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start.

    The defect. General Motors (GM) is recalling certain model year 2012 and 2013 Buick Lacrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.

    What can happen. If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

    The free fix. GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.

    NHTSA campaign 13V173000, reported 2013-06-11.

  12. Apr 2013 · 2013 · Electrical SystemIf engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

    The defect. General Motors (GM) is recalling certain model year 2013 Buick Lacrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.

    What can happen. If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

    The free fix. GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

    NHTSA campaign 13V097000, reported 2013-04-03.

  13. Aug 2011 · 2012 · Electronic Stability Control (esc)The improper diagnosing may cause the esc to falsely activate, resulting in sudden changes in vehicle…

    The defect. Gm is recalling certain model year 2012 Buick Lacrosse passenger vehicles manufactured from june 9, 2011, through july 2, 2011, for failing to conform to the requirements of federal motor vehicle safety standard no. 126, "Electronic stability control systems (esc)." The stabilitrak system has an incorrect calibration that may cause the system to not properly detect if a sensor were to malfunction, and the warning light indicating that the system is not operating would not illuminate, as required in the safety standard.

    What can happen. The improper diagnosing may cause the esc to falsely activate, resulting in sudden changes in vehicle handling and deceleration, particularly at higher speeds, which may cause the driver difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning.

    The free fix. Gm dealers will reprogram the electronic brake control module free of charge. The safety recall began on september 12, 2011. Owners may contact Buick at 1-866-608-8080.

    NHTSA campaign 11V404000, reported 2011-08-12.

  14. Mar 2011 · 2011 · VisibilityIf this condition affects the defrost system when it is required, it may decrease the driver's visibility…

    The defect. General motors is recalling certain model year 2011 Buick Lacrosse and Cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 103, "Windshield defrosting and defogging systems". On these vehicles, the software in the electronic climate control (ecc) module may disable the ability to adjust the heating, ventilation, and air conditioning (hvac) system settings. If this happens, the driver will not be able to control the heating, cooling, and ventilation for the vehicle.

    What can happen. If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.

    The free fix. Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact Buick at 1-866-608-8080, Cadillac at 1-866-982-2339 or at the owner center at www.Gmownercenter.Com.

    NHTSA campaign 11V149000, reported 2011-03-11.

What owners reported

the contact owns a 2010 Buick Lacrosse. While driving, the contact stated that the speedometer and fuel gauge would fluctuate and she was unable to determine how fast or slow she was traveling or how much gasoline was actually in the vehicle. She also noticed that the service stability track and service rear axle…

2010 · 1,000 miles · Electrical system

the contact owns a 2010 Buick Lacrosse. The contact stated that the head rest on the front passenger seat was too big and when he looked to his right it would block his vision. The vehicle was not inspected by a dealer nor was it repaired. The dealer was aware of the failure and advised him that they could not change…

2010 · 1,000 miles · Seats

the contact owns a 2010 Buick Lacrosse. The contact stated that while driving 30 MPH the service suspension soon light illuminated on the instrument panel. The vehicle was taken to an authorized dealer where they were not able to diagnose the failure because the light was no longer illuminating. The speed sensors for…

2010 · 1,500 miles · Suspension

the contact owns 2010 Buick Lacrosse. When the contact drove in reverse he noticed that the back up sensor indicator was a defective. The reverse sensor indicator should recognize any object 10 inches high, 12 feet or 21 inches high. The vehicle was taken back to the dealer who stated that they couldn't adjust the…

2010 · 2,000 miles · Electrical system

Built from 864 NHTSA complaints with mileage · snapshot 2026-08-18 · open data · reproduce this page

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