Chevrolet Suburban 2015–2020
11th generation (K2XX)
NHTSA data through 13 August 20261,348 complaints, 759 with mileageMethod
A DO NOT DRIVE recall covers part of this generation — check the VIN before driving it home.
- Reports with mileage
- 759
- Median of reported failures
- 59,000 mi
- Most-reported system
- Brakes (21.2%)
- Recalls
- 16
Before-you-buy checklist ↓Check this VIN — NHTSA ↗
On this generation, failures are spread across the mileage range, with the middle half between 29,600 and 90,000 miles.
Figure 1 · Chevrolet Suburban 2015–2020 · 759 reports with mileage
Mileage at failure
Complaints per 10,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 117 complaints.
- Rest of the range
- Median
- 200,000+ — 9 complaints (1.2%), plotted separately
- 10%
- 2,052
- 25%
- 29,600
- Median
- 59,000
- 75%
- 90,000
- 90%
- 119,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–10,000 | 117 | 15.4% |
| 10,000–20,000 | 43 | 5.7% |
| 20,000–30,000 | 30 | 4.0% |
| 30,000–40,000 | 40 | 5.3% |
| 40,000–50,000 | 68 | 9.0% |
| 50,000–60,000 | 85 | 11.2% |
| 60,000–70,000 | 67 | 8.8% |
| 70,000–80,000 | 49 | 6.5% |
| 80,000–90,000 | 65 | 8.6% |
| 90,000–100,000 | 64 | 8.4% |
| 100,000–110,000 | 27 | 3.6% |
| 110,000–120,000 | 32 | 4.2% |
| 120,000–130,000 | 18 | 2.4% |
| 130,000–140,000 | 14 | 1.8% |
| 140,000–150,000 | 7 | 0.9% |
| 150,000–160,000 | 11 | 1.4% |
| 160,000–170,000 | 4 | 0.5% |
| 170,000–180,000 | 2 | 0.3% |
| 180,000–190,000 | 5 | 0.7% |
| 190,000–200,000 | 2 | 0.3% |
| 200,000+ | 9 | 1.2% |
Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.
What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.
Owners filed 1,348 complaints with NHTSA about the 2015–2020 Chevrolet Suburban, and 759 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.
Failures are spread across the mileage range, with the middle half between 29,600 and 90,000 miles. The median is 59,000 miles.
The most-reported areas are the brakes (21.2% of complaints, typically around 61,000 miles), the transmission and driveline (14.5% of complaints, typically around 90,000 miles), the engine (11.0% of complaints, typically around 74,000 miles).
16 recall campaigns cover this generation. 2 of them carry a severe NHTSA advisory.
If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.
How many miles does a 2015–2020 Chevrolet Suburban last?
Half of the failure reports on the 2015–2020 Chevrolet Suburban were filed by 59,000 miles and 90% by 119,000 miles — figures drawn from 759 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.
9 reports (1.2%) came in past 200,000 miles — each one proof a Suburban reached that mileage, not that it died there.
Before you buy a 2015–2020 Suburban: the 3-minute check
Generated from 759 mileage-tagged complaints, 16 recall campaigns, 2 documented problem areas. Print this page — the checklist survives print.
- A DO NOT DRIVE recall covers part of this generation. Run the VIN before you drive it home — the fix is free at any dealer.
- Run the VIN at nhtsa.gov/recalls. 16 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
- Check engine on 2015–2020 cars. Active Fuel Management lifter failure continues on the 5.3L L83 — collapsed AFM lifter, wiped cam lobe, misfire on the deactivating cylinders (1, 4, 6, 7). Same mechanism as the GMT900 Gen IV engines.
- Check transmission on 2018–2020 cars. Torque converter clutch shudder on GM's 8-speed and 10-speed automatics — a rumble-strip sensation at steady 40-70 mph cruise, caused by transmission fluid unable to maintain the required friction characteristics. GM's…
- Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
- End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.
For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 30,000 and 90,000 miles, with a median of 59,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.
On inspection, the brakes and the transmission and driveline are where this generation's reports concentrate, so those are the areas worth a specific look. The brakes in particular shows a median failure mileage of 61,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
What fails, and when
Figure 2 · Chevrolet Suburban 2015–2020
When each system fails
Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.
- Problems owners could not categorise115 reports45,00014,000–66,000Problems owners could not categorise: 115 reports, median 45,000 miles, middle half 14,000 to 66,000 miles.
- Body structure48 reports48,00029,000–80,000Body structure: 48 reports, median 48,000 miles, middle half 29,000 to 80,000 miles.
- Electrical system136 reports58,00030,000–89,000Electrical system: 136 reports, median 58,000 miles, middle half 30,000 to 89,000 miles.
- Brakes286 reports61,00046,000–85,000Brakes: 286 reports, median 61,000 miles, middle half 46,000 to 85,000 miles.
- Steering106 reports62,00029,000–92,000Steering: 106 reports, median 62,000 miles, middle half 29,000 to 92,000 miles.
- Engine148 reports74,00029,000–100,000Engine: 148 reports, median 74,000 miles, middle half 29,000 to 100,000 miles.
- Transmission and driveline195 reports90,00043,000–117,000Transmission and driveline: 195 reports, median 90,000 miles, middle half 43,000 to 117,000 miles.
- Your odometer — appears after you enter it in “Where your car sits”
Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.
Source: NHTSA Office of Defects Investigation, public domain.
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Brakes | 286 | 21.2% | 61,000 | 46,000–85,000 |
| Transmission and driveline | 195 | 14.5% | 90,000 | 43,000–117,000 |
| Engine | 148 | 11.0% | 74,000 | 29,000–100,000 |
| Electrical system | 136 | 10.1% | 58,000 | 30,000–89,000 |
| Problems owners could not categorise | 115 | 8.5% | 45,000 | 14,000–66,000 |
| Steering | 106 | 7.9% | 62,000 | 29,000–92,000 |
| Body structure | 48 | 3.6% | 48,000 | 29,000–80,000 |
| Suspension | 46 | 3.4% | 56,000 | 30,000–70,000 |
| Fuel and propulsion system | 40 | 3.0% | 47,000 | 15,000–86,000 |
| Electronic stability control (esc) | 32 | 2.4% | 70,000 | 58,000–93,000 |
Where your car sits
Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.
Figure 3 · Chevrolet Suburban 2015–2020 · 759 reports with mileage
Share of reports below each mileage
Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.
- 60,000 mi — 50% of reports below
- 90,000 mi — 74% of reports below
- 120,000 mi — 91% of reports below
- Median — the staircase crosses the 50% line here
- Your odometer — appears after you enter it below
The staircase tops out at 99%: the remaining 1.2% of reports (9) came above 200,000 miles.
Nothing is smoothed or interpolated. Linear axis, same as Figure 1.
Source: NHTSA Office of Defects Investigation, public domain.
At 60,000 miles
50% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
In the reporting window
- Brakes — middle half 46,000–85,000 mi
- Transmission and driveline — middle half 43,000–117,000 mi
- Engine — middle half 29,000–100,000 mi
- Electrical system — middle half 30,000–89,000 mi
- Problems owners could not categorise — middle half 14,000–66,000 mi
- Steering — middle half 29,000–92,000 mi
- Body structure — middle half 29,000–80,000 mi
At 90,000 miles
74% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Brakes — median 61,000 mi
- Electrical system — median 58,000 mi
- Problems owners could not categorise — median 45,000 mi
- Body structure — median 48,000 mi
In the reporting window
- Transmission and driveline — middle half 43,000–117,000 mi
- Engine — middle half 29,000–100,000 mi
- Steering — middle half 29,000–92,000 mi
At 120,000 miles
91% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Brakes — median 61,000 mi
- Transmission and driveline — median 90,000 mi
- Engine — median 74,000 mi
- Electrical system — median 58,000 mi
- Problems owners could not categorise — median 45,000 mi
- Steering — median 62,000 mi
- Body structure — median 48,000 mi
Which systems, and when
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 59,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
The brakes account for 21.2% of complaints (286 reports, 188 of them with a mileage figure), with a median of 61,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 46,000 and 85,000 miles.
The transmission and driveline accounts for 14.5% of complaints (195 reports, 82 of them with a mileage figure), and it fails late — a median of 90,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 43,000 and 117,000 miles.
The engine accounts for 11.0% of complaints (148 reports, 63 of them with a mileage figure), with a median of 74,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 29,000 and 100,000 miles.
The electrical system accounts for 10.1% of complaints (136 reports, 73 of them with a mileage figure), with a median of 58,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 30,000 and 89,000 miles.
Problems owners could not categorise accounts for 8.5% of complaints (115 reports, 63 of them with a mileage figure), with a median of 45,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 14,000 and 66,000 miles.
The steering accounts for 7.9% of complaints (106 reports, 61 of them with a mileage figure), with a median of 62,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 29,000 and 92,000 miles.
Differences between model years
Within this generation, complaint volume is not constant across model years. The 2015 model year drew the most — 589 complaints — while 2020 drew the fewest at 62. The median year sits at 148.
That makes 2015 an outlier: roughly 4.0 times the median year of this generation. A single year standing that far apart usually reflects either a first-year issue that was later corrected, or a component change introduced for that year. Anyone shopping this generation has a straightforward reason to prefer a different year, all else being equal.
Recalls and what they cover
NHTSA records 16 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
2 of these carry a severe advisory — NHTSA's do not drive or park outside warnings, which the agency applies only when it considers the risk immediate. If you own one of these vehicles, that is the first thing to check by VIN.
The campaigns cluster around the transmission and driveline (3), the seat belts (2), the steering (2). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Reported severity
What owners reported alongside the failure itself, out of 1,348 complaints against this generation:
- Crashes
- 59 (4.4%)
- Fires
- 16
- Injury reports
- 38
- Fatality reports
- 2
These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.
Documented problems
Engine 2015–2020
Active Fuel Management lifter failure continues on the 5.3L L83 — collapsed AFM lifter, wiped cam lobe, misfire on the deactivating cylinders (1, 4, 6, 7). Same mechanism as the GMT900 Gen IV engines.
Transmission 2018–2020
Torque converter clutch shudder on GM's 8-speed and 10-speed automatics — a rumble-strip sensation at steady 40-70 mph cruise, caused by transmission fluid unable to maintain the required friction characteristics. GM's remedy is a fluid flush to Mobil 1 Synthetic LV ATF HP per TSB 18-NA-355; where the flush fails the torque converter is replaced. Subject of class action litigation covering GM's 8-speed applications.
By model year
| Year | Complaints | With mileage |
|---|---|---|
| 2015 | 589 | 406 |
| 2016 | 299 | 173 |
| 2017 | 186 | 91 |
| 2018 | 111 | 34 |
| 2019 | 101 | 37 |
| 2020 | 62 | 18 |
Recalls (16) — is your car included?
May 2026 · 2015–2020 · Power Train do not driveFront or rear wheel lockup increases the risk of a crash.
The defect. General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
What can happen. Front or rear wheel lockup increases the risk of a crash.
The free fix. Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
Mar 2021 · 2020 · TiresOver cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation…
The defect. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
What can happen. Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Dec 2019 · 2020 · Fuel System, GasolineOver-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of…
The defect. General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
What can happen. Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
The free fix. GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
Dec 2019 · 2015–2020 · Service BrakesUnintended activation of the driveline-protection system will cause unintended braking on the wheel on the…
The defect. General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 MPH in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
What can happen. Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Oct 2019 · 2015–2018 · Service Brakes, HydraulicAs the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance…
The defect. General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
What can happen. As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Nov 2018 · 2018–2019 · Seat BeltsIf the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
The defect. General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What can happen. If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
The free fix. GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
Oct 2018 · 2015 · SteeringIf EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle…
The defect. General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
What can happen. If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Aug 2017 · 2015–2016 · Seat BeltsA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating…
The defect. General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without th
What can happen. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
The free fix. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Feb 2017 · 2016–2017 · VisibilityIf equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other…
The defect. General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What can happen. If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
Oct 2016 · 2015–2017 · Air BagsA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating…
The defect. General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment o
What can happen. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
The free fix. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
May 2016 · 2016 · Suspension do not driveInadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing…
The defect. General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
What can happen. Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Nov 2015 · 2015 · Electrical SystemIf stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing…
The defect. General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
What can happen. If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The free fix. GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
Nov 2014 · 2015 · SteeringAn unexpected loss of power steering increases the risk of a crash.
The defect. General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
What can happen. An unexpected loss of power steering increases the risk of a crash.
The free fix. GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.
Sep 2014 · 2015 · Air BagsDuring deployment, the RRAB may be punctured or torn by the roof carrier hardware, reducing its performance…
The defect. General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Suburban, Suburban LTZ, Tahoe, Tahoe LTZ, GMC Yukon, and Yukon XL Denali vehicles manufactured on May 13, 2014. The affected vehicles were assembled with a roof rail air bags (RRAB) that were not reinforced at the points were the bags contact the hardware used to attach the roof carrier.
What can happen. During deployment, the RRAB may be punctured or torn by the roof carrier hardware, reducing its performance and increasing the risk of occupant injury in the event of a crash.
The free fix. GM will notify owners, and dealers will replace the roof carrier attaching hardware, free of charge. The recall is expected to begin in early September 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14359.
Aug 2014 · 2015 · Power TrainIf the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the…
The defect. General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
What can happen. If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
The free fix. GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
May 2014 · 2015 · Power TrainIf the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot…
The defect. General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
What can happen. If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
The free fix. GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may contact GMC at 1-866-996-9463. GM's number for this recall is 14121.
What owners reported
It's been over two months that i started having problems with my vehicle. When i turn my sterring wheel to make a turn my vehicle turn off;or when i reverse. Also on the dash board i noticed a warnig that reads parking assistance off; open driver window and close. And that speeddometer is frequently changing to a…
2015 · Steering
the contact owns a 2015 Chevrolet Suburban. While driving at various speeds, the steering wheel and the entire vehicle began to vibrate and the contact noticed an abnormal noise in the vehicle. The vehicle was taken to a dealer who diagnosed that the tires needed to be replaced and balanced. The vehicle was repaired…
2015 · 5 miles · Transmission and driveline
Transmission was shifting 'roughly' both in accelerating and decelerating conditions. So rough that movement within the vehicle was experienced by driver and passengers. When the vehicle was undergoing braking and decelerating conditions the vehicle would also make noise as shifts occurred in the transmission (loud…
2015 · 60 miles · Transmission and driveline
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