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Ford Explorer 2011–2019

5th generation · U502 (Ford D4)

NHTSA data through 13 August 202615,853 complaints, 9,743 with mileageMethod

Reports with mileage
9,743
Median of reported failures
59,000 mi
Most-reported system
Steering (21.6%)
Recalls
32

Before-you-buy checklist ↓Check this VIN — NHTSA ↗

On this generation, failures are spread across the mileage range, with the middle half between 27,000 and 98,000 miles.

Figure 1 · Ford Explorer 2011–2019 · 9,743 reports with mileage

Mileage at failure

Complaints per 5,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 896 complaints.

Mileage at failure, Ford Explorer 2011–2019Histogram of 9,743 owner-reported failures by mileage, in 5,000-mile bins from 0 to 200,000. The tallest bin is 0 to 5,000 miles with 896 complaints, 9.2 percent of the total. Failures are spread across the mileage range, with the middle half between 27,000 and 98,000 miles. A further 120 complaints, 1.2 percent, were reported above 200,000 miles and are shown as a separate detached bar. Median mileage at failure is 59,000.
  • Rest of the range
  • Median
  • 200,000+ — 120 complaints (1.2%), plotted separately
10%
5,208
25%
27,000
Median
59,000
75%
98,000
90%
135,632

Tallest bin: 896 complaints between 0 and 5,000 miles. Based on 9,743 complaints that record mileage. Bin width 5,000 miles.

Show the numbers
Complaints by mileage bin
MileageComplaintsShare
0–5,0008969.2%
5,000–10,0004254.4%
10,000–15,0003633.7%
15,000–20,0003093.2%
20,000–25,0003293.4%
25,000–30,0002832.9%
30,000–35,0003243.3%
35,000–40,0003803.9%
40,000–45,0004374.5%
45,000–50,0004124.2%
50,000–55,0004174.3%
55,000–60,0003283.4%
60,000–65,0003713.8%
65,000–70,0003173.3%
70,000–75,0003643.7%
75,000–80,0002642.7%
80,000–85,0003523.6%
85,000–90,0002702.8%
90,000–95,0002983.1%
95,000–100,0002382.4%
100,000–105,0003473.6%
105,000–110,0002072.1%
110,000–115,0002012.1%
115,000–120,0001361.4%
120,000–125,0001962.0%
125,000–130,0001381.4%
130,000–135,0001391.4%
135,000–140,0001081.1%
140,000–145,0001351.4%
145,000–150,000780.8%
150,000–155,0001491.5%
155,000–160,000720.7%
160,000–165,000680.7%
165,000–170,000620.6%
170,000–175,000560.6%
175,000–180,000290.3%
180,000–185,000440.5%
185,000–190,000230.2%
190,000–195,000320.3%
195,000–200,000260.3%
200,000+1201.2%

Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.

What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.

Owners filed 15,853 complaints with NHTSA about the 2011–2019 Ford Explorer, and 9,743 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.

Failures are spread across the mileage range, with the middle half between 27,000 and 98,000 miles. The median is 59,000 miles.

The most-reported areas are the steering (21.6% of complaints, typically around 77,000 miles), body structure (19.2% of complaints, typically around 80,000 miles), problems owners could not categorise (14.4% of complaints, typically around 31,000 miles).

32 recall campaigns cover this generation.

If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.

How many miles does a 2011–2019 Ford Explorer last?

Half of the failure reports on the 2011–2019 Ford Explorer were filed by 59,000 miles and 90% by 136,000 miles — figures drawn from 9,743 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.

120 reports (1.2%) came in past 200,000 miles — each one proof a Explorer reached that mileage, not that it died there.

Before you buy a 2011–2019 Explorer: the 3-minute check

Generated from 9,743 mileage-tagged complaints, 32 recall campaigns, 5 documented problem areas. Print this page — the checklist survives print.

  1. Run the VIN at nhtsa.gov/recalls. 32 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
  2. Check drivetrain on 2011–2019, most reported 2013–2019 cars. Power Transfer Unit (PTU) failure on AWD models. The PTU sits adjacent to the catalytic converter, holds only about half a quart of gear oil, and was specified with 'lifetime' fluid and no service interval; heat breaks…
  3. Check engine on 2011–2019 cars. Internal (timing-chain-driven) water pump failure on the 3.5L/3.7L Cyclone V6. The pump is behind the timing cover; when the seal fails, coolant can enter the crankcase and destroy bearings. Weep-hole drip near the…
  4. Check exhaust/hvac on 2011–2017 cars. Exhaust gas (carbon monoxide) intrusion into the passenger cabin, subject of NHTSA investigations PE16-007 and EA17-002; associated with cracked exhaust manifolds and unsealed body seams in the rear quarter. Most acute…
  5. Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
  6. End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.

For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 27,000 and 98,000 miles, with a median of 59,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.

On inspection, the steering and body structure are where this generation's reports concentrate, so those are the areas worth a specific look. The steering in particular shows a median failure mileage of 77,000, which gives a concrete number to compare against the odometer of any car you are considering.

None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.

What fails, and when

Figure 2 · Ford Explorer 2011–2019

When each system fails

Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.

  1. Problems owners could not categorise2,286 reports31,0008,000–60,000Problems owners could not categorise: 2,286 reports, median 31,000 miles, middle half 8,000 to 60,000 miles.
  2. Fuel and propulsion system511 reports35,0006,500–59,000Fuel and propulsion system: 511 reports, median 35,000 miles, middle half 6,500 to 59,000 miles.
  3. Engine1,536 reports38,0009,000–73,000Engine: 1,536 reports, median 38,000 miles, middle half 9,000 to 73,000 miles.
  4. Electrical system814 reports52,00023,000–90,000Electrical system: 814 reports, median 52,000 miles, middle half 23,000 to 90,000 miles.
  5. Transmission and driveline827 reports55,00025,000–90,000Transmission and driveline: 827 reports, median 55,000 miles, middle half 25,000 to 90,000 miles.
  6. Steering3,426 reports77,00044,000–117,000Steering: 3,426 reports, median 77,000 miles, middle half 44,000 to 117,000 miles.
  7. Body structure3,036 reports80,00050,000–111,000Body structure: 3,036 reports, median 80,000 miles, middle half 50,000 to 111,000 miles.
  • Your odometer — appears after you enter it in “Where your car sits”

Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.

Source: NHTSA Office of Defects Investigation, public domain.

Complaints by vehicle system
SystemComplaintsShareMedian25–75%
Steering3,42621.6%77,00044,000–117,000
Body structure3,03619.2%80,00050,000–111,000
Problems owners could not categorise2,28614.4%31,0008,000–60,000
Engine1,5369.7%38,0009,000–73,000
Transmission and driveline8275.2%55,00025,000–90,000
Electrical system8145.1%52,00023,000–90,000
Fuel and propulsion system5113.2%35,0006,500–59,000
Suspension4723.0%81,00042,000–116,000
Engine and its cooling system4652.9%72,00022,000–111,000
Airbag system3632.3%60,00042,000–80,000

Where your car sits

Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.

Figure 3 · Ford Explorer 2011–2019 · 9,743 reports with mileage

Share of reports below each mileage

Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.

Cumulative share of reports by mileage, Ford Explorer 2011–2019Of 9,743 reports that record mileage, the share filed below each odometer reading, rising in steps at each 5,000-mile bin edge. 50 percent below 60,000 miles. 70 percent below 90,000 miles. 85 percent below 120,000 miles. Median 59,000 miles.
  • 60,000 mi — 50% of reports below
  • 90,000 mi — 70% of reports below
  • 120,000 mi — 85% of reports below
  • Median — the staircase crosses the 50% line here
  • Your odometer — appears after you enter it below

The staircase tops out at 99%: the remaining 1.2% of reports (120) came above 200,000 miles.

Nothing is smoothed or interpolated. Linear axis, same as Figure 1.

Source: NHTSA Office of Defects Investigation, public domain.

At 60,000 miles

50% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Problems owners could not categorise — median 31,000 mi
  • Fuel and propulsion system — median 35,000 mi

In the reporting window

  • Steering — middle half 44,000–117,000 mi
  • Body structure — middle half 50,000–111,000 mi
  • Engine — middle half 9,000–73,000 mi
  • Transmission and driveline — middle half 25,000–90,000 mi
  • Electrical system — middle half 23,000–90,000 mi

At 90,000 miles

70% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Problems owners could not categorise — median 31,000 mi
  • Engine — median 38,000 mi
  • Transmission and driveline — median 55,000 mi
  • Electrical system — median 52,000 mi
  • Fuel and propulsion system — median 35,000 mi

In the reporting window

  • Steering — middle half 44,000–117,000 mi
  • Body structure — middle half 50,000–111,000 mi

At 120,000 miles

85% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Steering — median 77,000 mi
  • Body structure — median 80,000 mi
  • Problems owners could not categorise — median 31,000 mi
  • Engine — median 38,000 mi
  • Transmission and driveline — median 55,000 mi
  • Electrical system — median 52,000 mi
  • Fuel and propulsion system — median 35,000 mi

Which systems, and when

Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 59,000 miles; the figures below show which parts of the car run ahead of that and which run behind.

The steering accounts for 21.6% of complaints (3,426 reports, 2,410 of them with a mileage figure), with a median of 77,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 44,000 and 117,000 miles.

Body structure accounts for 19.2% of complaints (3,036 reports, 1,546 of them with a mileage figure), with a median of 80,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 50,000 and 111,000 miles.

Problems owners could not categorise accounts for 14.4% of complaints (2,286 reports, 1,181 of them with a mileage figure), and it fails early — a median of 31,000 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 8,000 and 60,000 miles.

The engine accounts for 9.7% of complaints (1,536 reports, 993 of them with a mileage figure), and it fails early — a median of 38,000 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 9,000 and 73,000 miles.

The transmission and driveline accounts for 5.2% of complaints (827 reports, 565 of them with a mileage figure), with a median of 55,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 25,000 and 90,000 miles.

The electrical system accounts for 5.1% of complaints (814 reports, 470 of them with a mileage figure), with a median of 52,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 23,000 and 90,000 miles.

Differences between model years

Within this generation, complaint volume is not constant across model years. The 2016 model year drew the most — 3,024 complaints — while 2019 drew the fewest at 337. The median year sits at 2,040.

Recalls and what they cover

NHTSA records 32 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.

The campaigns cluster around the suspension (6), seats (6), body structure (5). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.

Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.

Reported severity

What owners reported alongside the failure itself, out of 15,853 complaints against this generation:

Crashes
369 (2.3%)
Fires
89
Injury reports
342
Fatality reports
7

These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.

Documented problems

Drivetrain 2011–2019, most reported 2013–2019

Power Transfer Unit (PTU) failure on AWD models. The PTU sits adjacent to the catalytic converter, holds only about half a quart of gear oil, and was specified with 'lifetime' fluid and no service interval; heat breaks the fluid down, the internal gears and seals fail, producing a hot/gassy odor, whine, grinding and eventual seizure that can damage the transaxle.

Engine 2011–2019

Internal (timing-chain-driven) water pump failure on the 3.5L/3.7L Cyclone V6. The pump is behind the timing cover; when the seal fails, coolant can enter the crankcase and destroy bearings. Weep-hole drip near the alternator or A/C compressor is the early sign. Labor-intensive repair.

Exhaust/Hvac 2011–2017

Exhaust gas (carbon monoxide) intrusion into the passenger cabin, subject of NHTSA investigations PE16-007 and EA17-002; associated with cracked exhaust manifolds and unsealed body seams in the rear quarter. Most acute on Police Interceptor Utility units with aftermarket upfitting.

Engine

Cracked exhaust manifolds producing a ticking noise that mimics a lifter/exhaust leak.

Infotainment 2011–2015

MyFord Touch (MFT) freezing, reboots and unresponsive touchscreen; subject of a class-action settlement.

By model year

Complaints by model year
YearComplaintsWith mileage
20111,4991,099
20121,029721
20132,7901,889
20142,0431,251
20152,2161,420
20163,0241,884
20172,0401,003
2018875342
2019337134

Recalls (32) — is your car included?

Recalls are fixed free of charge at any dealer, for any owner. Check a specific vehicle by VIN at nhtsa.gov/recalls. The text below is NHTSA’s own wording.

  1. Mar 2026 · 2017–2019 · SuspensionA rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    The defect. Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

    What can happen. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    The free fix. Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

    NHTSA campaign 26V101000, reported 2026-03-16.

  2. Jan 2026 · 2015 · Back Over PreventionA rearview camera that fails to properly display an image can reduce the driverâ s view behind the vehicle…

    The defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    What can happen. A rearview camera that fails to properly display an image can reduce the driverâ s view behind the vehicle, increasing the risk of a crash.

    The free fix. Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall bec

    NHTSA campaign 25V695000, reported 2026-01-02.

  3. Jul 2024 · 2011–2019 · StructureA detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

    The defect. Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

    What can happen. A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

    The free fix. Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

    NHTSA campaign 24V031000, reported 2024-07-18.

  4. Mar 2022 · 2011–2013 · SuspensionA rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    The defect. Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

    What can happen. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    The free fix. Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

    NHTSA campaign 21V746000, reported 2022-03-17.

  5. Mar 2022 · 2013–2017 · SuspensionA rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

    The defect. Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

    What can happen. A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

    The free fix. Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

    NHTSA campaign 21V537000, reported 2022-03-16.

  6. Oct 2021 · 2016–2019 · StructureA detached roof rail cover can create a road hazard, increasing the risk of a crash.

    The defect. Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

    What can happen. A detached roof rail cover can create a road hazard, increasing the risk of a crash.

    The free fix. Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

    NHTSA campaign 21V316000, reported 2021-10-01.

  7. Feb 2021 · 2014–2016 · Power TrainThe failed bracket could result in a loss of park function which can cause unintended vehicle movement, and…

    The defect. Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

    What can happen. The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

    The free fix. Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

    NHTSA campaign 20V692000, reported 2021-02-02.

  8. Nov 2020 · 2013–2017 · SuspensionA rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    The defect. Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

    What can happen. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    The free fix. Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

    NHTSA campaign 20V675000, reported 2020-11-27.

  9. Nov 2019 · 2017 · SeatsOccupants my contact the sharp edges when reaching between the power front seat and center console…

    The defect. Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

    What can happen. Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.

    The free fix. Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.

    NHTSA campaign 19V651000, reported 2019-11-08.

  10. Oct 2019 · 2018–2019 · SeatsA seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately…

    The defect. Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to co

    What can happen. A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    The free fix. Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

    NHTSA campaign 19V633000, reported 2019-10-21.

  11. Jun 2019 · 2011–2017 · SuspensionA fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

    The defect. Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

    What can happen. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

    The free fix. Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

    NHTSA campaign 19V435000, reported 2019-06-26.

  12. Dec 2018 · 2018 · Fuel System, GasolineA fuel leak in the presence of an ignition source can increase the risk of a fire.

    The defect. Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

    What can happen. A fuel leak in the presence of an ignition source can increase the risk of a fire.

    The free fix. Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

    NHTSA campaign 18V807000, reported 2018-12-07.

  13. Mar 2018 · 2016 · SeatsIn the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.

    The defect. Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.

    What can happen. In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.

    The free fix. Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.

    NHTSA campaign 17V767000, reported 2018-03-16.

  14. Sep 2017 · 2017 · SteeringIf the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the…

    The defect. Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.

    What can happen. If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.

    The free fix. Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.

    NHTSA campaign 17V530000, reported 2017-09-13.

  15. Jun 2017 · 2017 · SeatsIf the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.

    The defect. Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."

    What can happen. If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.

    The free fix. Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.

    NHTSA campaign 17V332000, reported 2017-06-07.

  16. Jan 2017 · 2017 · Engine and Engine CoolingAn oil leak, in the presence of an ignition source, increases the risk of a fire.

    The defect. Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

    What can happen. An oil leak, in the presence of an ignition source, increases the risk of a fire.

    The free fix. Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.

    NHTSA campaign 16V925000, reported 2017-01-31.

  17. Nov 2016 · 2014–2015 · SuspensionA fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

    What can happen. A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

    The free fix. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

    NHTSA campaign 16V245000, reported 2016-11-18.

  18. Aug 2016 · 2016 · SeatsThe seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.

    The defect. Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    What can happen. The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.

    The free fix. Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.

    NHTSA campaign 16V475000, reported 2016-08-18.

  19. May 2016 · 2016 · Engine and Engine CoolingOverheating of the engine block increase the risk of a fire.

    The defect. Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.

    What can happen. Overheating of the engine block increase the risk of a fire.

    The free fix. Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.

    NHTSA campaign 16V183000, reported 2016-05-18.

  20. Dec 2015 · 2013 · Fuel System, GasolineA fuel leak in the presence of an ignition source may result in a fire.

    The defect. Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

    What can happen. A fuel leak in the presence of an ignition source may result in a fire.

    The free fix. Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

    NHTSA campaign 15V812000, reported 2015-12-21.

  21. Oct 2015 · 2016 · Fuel System, GasolineIf the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.

    The defect. Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.

    What can happen. If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.

    The free fix. Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.

    NHTSA campaign 15V605000, reported 2015-10-19.

  22. Sep 2015 · 2015–2016 · Parking BrakeIf the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

    What can happen. If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

    The free fix. Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

    NHTSA campaign 15V464000, reported 2015-09-04.

  23. Jul 2015 · 2011–2013 · StructureIf the interior door handle return spring is unseated, the door may unlatch in the event of a side impact…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

    What can happen. If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

    The free fix. Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

    NHTSA campaign 15V171000, reported 2015-07-23.

  24. Jul 2014 · 2011–2013 · SteeringIf the vehicle experiences a loss of power steering assist it will require extra steering effort at lower…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

    What can happen. If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

    The free fix. Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

    NHTSA campaign 14V286000, reported 2014-07-23.

  25. Aug 2013 · 2013 · Latches/Locks/LinkagesIf the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.

    What can happen. If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.

    The free fix. Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.

    NHTSA campaign 13V270000, reported 2013-08-02.

Showing the 25 most recent of 32 campaigns.

What owners reported

I have a 2011 Ford Explorer and the sun visors do not allow me to make small adjustments to block the sun. When the visor is fully opened i cannot make 1/4 or 1/2 inch adjustments. I almost have to bring the visor half way down before it holds in place. Then it blocks my view of traffic. I've notified champion Ford…

2011 · 4 miles · Visibility equipment

the contact owns a 2011 Ford Explorer. The contact stated that the illumination of the headlights was extremely dim. The vehicle was taken to the dealer where they advised the contact that they would adjust the lights. The vehicle was repaired for the adjustment of the headlights. The same failure recurred soon after…

2011 · 5 miles · Exterior lighting

Compliant on Ford Explorer 2011 steering problem; its highly dishonest and cruel how Ford is always selling cars to american people and saying that are the best in the market when in reality this cars (Ford Explorer 2011) have really high hazardous defects on its steering operation system. According to the reviews…

2011 · 25 miles · Steering

My 2011 Explorer has experienced the steering problem in several occasions, most of the time when i'm making a turn on the street or trying to park the vehicle the steering warning light comes on and the steering wheel becomes really hard to move around. Most of the time i'm driving under 30mph but it's pretty…

2011 · 40 miles · Steering

Built from 9,743 NHTSA complaints with mileage · snapshot 2026-08-18 · open data · reproduce this page

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