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Ford Fusion 2013–2020

2nd generation · CD4 (also written CD4.1 / Ford Global C/D)

Reports with mileage
6,011
Median of reported failures
75,000 mi
Most-reported system
Engine (20.6%)
Recalls
33

Before-you-buy checklist ↓Check this VIN — NHTSA ↗

On this generation, failures are spread across the mileage range, with the middle half between 43,000 and 102,405 miles.

Figure 1 · Ford Fusion 2013–2020 · 6,011 reports with mileage

Mileage at failure

Complaints per 5,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 322 complaints.

Mileage at failure, Ford Fusion 2013–2020Histogram of 6,011 owner-reported failures by mileage, in 5,000-mile bins from 0 to 200,000. The tallest bin is 0 to 5,000 miles with 322 complaints, 5.4 percent of the total. Failures are spread across the mileage range, with the middle half between 43,000 and 102,405 miles. A further 72 complaints, 1.2 percent, were reported above 200,000 miles and are shown as a separate detached bar. Median mileage at failure is 75,000.
  • Rest of the range
  • Median
  • 200,000+ — 72 complaints (1.2%), plotted separately
10%
14,000
25%
43,000
Median
75,000
75%
102,405
90%
134,000

Tallest bin: 322 complaints between 0 and 5,000 miles. Based on 6,011 complaints that record mileage. Bin width 5,000 miles.

Show the numbers
Complaints by mileage bin
MileageComplaintsShare
0–5,0003225.4%
5,000–10,0001622.7%
10,000–15,0001382.3%
15,000–20,0001352.2%
20,000–25,0001322.2%
25,000–30,0001332.2%
30,000–35,0001742.9%
35,000–40,0001742.9%
40,000–45,0001803.0%
45,000–50,0001732.9%
50,000–55,0002373.9%
55,000–60,0002053.4%
60,000–65,0003045.1%
65,000–70,0002574.3%
70,000–75,0002744.6%
75,000–80,0003025.0%
80,000–85,0002944.9%
85,000–90,0002494.1%
90,000–95,0002564.3%
95,000–100,0002203.7%
100,000–105,0002594.3%
105,000–110,0001492.5%
110,000–115,0001602.7%
115,000–120,0001312.2%
120,000–125,0001692.8%
125,000–130,0001131.9%
130,000–135,0001222.0%
135,000–140,000711.2%
140,000–145,000861.4%
145,000–150,000661.1%
150,000–155,000661.1%
155,000–160,000460.8%
160,000–165,000520.9%
165,000–170,000270.4%
170,000–175,000370.6%
175,000–180,000190.3%
180,000–185,000250.4%
185,000–190,00070.1%
190,000–195,00090.1%
195,000–200,00040.1%
200,000+721.2%

Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.

What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.

Owners filed 10,089 complaints with NHTSA about the 2013–2020 Ford Fusion, and 6,011 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.

Failures are spread across the mileage range, with the middle half between 43,000 and 102,405 miles. The median is 75,000 miles.

The most-reported areas are the engine (20.6% of complaints, typically around 80,000 miles), the transmission and driveline (15.1% of complaints, typically around 85,000 miles), the steering (11.4% of complaints, typically around 70,000 miles).

33 recall campaigns cover this generation.

If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.

How many miles does a 2013–2020 Ford Fusion last?

Half of the failure reports on the 2013–2020 Ford Fusion were filed by 75,000 miles and 90% by 134,000 miles — figures drawn from 6,011 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.

72 reports (1.2%) came in past 200,000 miles — each one proof a Fusion reached that mileage, not that it died there.

Before you buy a 2013–2020 Fusion: the 3-minute check

Generated from 6,011 mileage-tagged complaints, 33 recall campaigns, 5 documented problem areas. Print this page — the checklist survives print.

  1. Run the VIN at nhtsa.gov/recalls. 33 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
  2. Check engine (1.6l ecoboost) on 2013–2014 cars. Localized cylinder-head overheating and cracking under low-coolant conditions; cracked head vents oil onto the hot exhaust manifold, causing under-hood and while-driving fires. Ford recall 17S09 added a coolant level…
  3. Check engine (1.5l and 2.0l ecoboost) on 2013–2019 (1.5L and 2.0L EcoBoost) cars. Coolant intrusion into the combustion chambers through the cylinder head / block interface. Symptoms are unexplained coolant loss, white exhaust smoke, misfires and eventual bearing or cylinder damage; the field remedy…
  4. Check body / doors on 2013–2016 cars. Door latch pawl spring tab fractures, allowing a door to appear closed but open while driving. Recall lineage 15V-246, 16V-643, 17V-210, with 20S30 issued as a re-repair after the first fixes failed; all four latches…
  5. Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
  6. End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.

For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 43,000 and 102,000 miles, with a median of 75,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.

On inspection, the engine and the transmission and driveline are where this generation's reports concentrate, so those are the areas worth a specific look. The engine in particular shows a median failure mileage of 80,000, which gives a concrete number to compare against the odometer of any car you are considering.

None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.

What fails, and when

Figure 2 · Ford Fusion 2013–2020

When each system fails

Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.

  1. Electrical system786 reports52,00020,000–84,000Electrical system: 786 reports, median 52,000 miles, middle half 20,000 to 84,000 miles.
  2. Fuel and propulsion system407 reports64,00036,000–93,000Fuel and propulsion system: 407 reports, median 64,000 miles, middle half 36,000 to 93,000 miles.
  3. Problems owners could not categorise862 reports66,00032,000–90,000Problems owners could not categorise: 862 reports, median 66,000 miles, middle half 32,000 to 90,000 miles.
  4. Steering1,148 reports70,00041,000–101,000Steering: 1,148 reports, median 70,000 miles, middle half 41,000 to 101,000 miles.
  5. Engine2,080 reports80,00057,000–107,000Engine: 2,080 reports, median 80,000 miles, middle half 57,000 to 107,000 miles.
  6. Transmission and driveline1,522 reports85,00061,000–114,000Transmission and driveline: 1,522 reports, median 85,000 miles, middle half 61,000 to 114,000 miles.
  7. Engine and its cooling system547 reports100,00075,000–126,000Engine and its cooling system: 547 reports, median 100,000 miles, middle half 75,000 to 126,000 miles.
  • Your odometer — appears after you enter it in “Where your car sits”

Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.

Source: NHTSA Office of Defects Investigation, public domain.

Complaints by vehicle system
SystemComplaintsShareMedian25–75%
Engine2,08020.6%80,00057,000–107,000
Transmission and driveline1,52215.1%85,00061,000–114,000
Steering1,14811.4%70,00041,000–101,000
Problems owners could not categorise8628.5%66,00032,000–90,000
Electrical system7867.8%52,00020,000–84,000
Engine and its cooling system5475.4%100,00075,000–126,000
Fuel and propulsion system4074.0%64,00036,000–93,000
Brakes3703.7%64,00035,000–90,000
Body structure3383.4%60,00039,000–90,000
Airbag system2722.7%41,00017,000–85,000

Where your car sits

Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.

Figure 3 · Ford Fusion 2013–2020 · 6,011 reports with mileage

Share of reports below each mileage

Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.

Cumulative share of reports by mileage, Ford Fusion 2013–2020Of 6,011 reports that record mileage, the share filed below each odometer reading, rising in steps at each 5,000-mile bin edge. 36 percent below 60,000 miles. 64 percent below 90,000 miles. 84 percent below 120,000 miles. Median 75,000 miles.
  • 60,000 mi — 36% of reports below
  • 90,000 mi — 64% of reports below
  • 120,000 mi — 84% of reports below
  • Median — the staircase crosses the 50% line here
  • Your odometer — appears after you enter it below

The staircase tops out at 99%: the remaining 1.2% of reports (72) came above 200,000 miles.

Nothing is smoothed or interpolated. Linear axis, same as Figure 1.

Source: NHTSA Office of Defects Investigation, public domain.

At 60,000 miles

36% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

In the reporting window

  • Engine — middle half 57,000–107,000 mi
  • Steering — middle half 41,000–101,000 mi
  • Problems owners could not categorise — middle half 32,000–90,000 mi
  • Electrical system — middle half 20,000–84,000 mi
  • Fuel and propulsion system — middle half 36,000–93,000 mi

Mostly reported later

  • Transmission and driveline — middle half 61,000–114,000 mi
  • Engine and its cooling system — middle half 75,000–126,000 mi

At 90,000 miles

64% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Problems owners could not categorise — median 66,000 mi
  • Electrical system — median 52,000 mi

In the reporting window

  • Engine — middle half 57,000–107,000 mi
  • Transmission and driveline — middle half 61,000–114,000 mi
  • Steering — middle half 41,000–101,000 mi
  • Engine and its cooling system — middle half 75,000–126,000 mi
  • Fuel and propulsion system — middle half 36,000–93,000 mi

At 120,000 miles

84% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Engine — median 80,000 mi
  • Transmission and driveline — median 85,000 mi
  • Steering — median 70,000 mi
  • Problems owners could not categorise — median 66,000 mi
  • Electrical system — median 52,000 mi
  • Fuel and propulsion system — median 64,000 mi

In the reporting window

  • Engine and its cooling system — middle half 75,000–126,000 mi

Which systems, and when

Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 75,000 miles; the figures below show which parts of the car run ahead of that and which run behind.

The engine accounts for 20.6% of complaints (2,080 reports, 1,081 of them with a mileage figure), with a median of 80,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 57,000 and 107,000 miles.

The transmission and driveline accounts for 15.1% of complaints (1,522 reports, 985 of them with a mileage figure), with a median of 85,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 61,000 and 114,000 miles.

The steering accounts for 11.4% of complaints (1,148 reports, 792 of them with a mileage figure), with a median of 70,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 41,000 and 101,000 miles.

Problems owners could not categorise accounts for 8.5% of complaints (862 reports, 345 of them with a mileage figure), with a median of 66,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 32,000 and 90,000 miles.

The electrical system accounts for 7.8% of complaints (786 reports, 427 of them with a mileage figure), with a median of 52,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 20,000 and 84,000 miles.

The engine and its cooling system accounts for 5.4% of complaints (547 reports, 484 of them with a mileage figure), with a median of 100,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 75,000 and 126,000 miles.

Differences between model years

Within this generation, complaint volume is not constant across model years. The 2013 model year drew the most — 2,367 complaints — while 2020 drew the fewest at 261. The median year sits at 1,327.

The first year of the generation, 2013, sits above the median. That is a common pattern — early production of a redesigned vehicle tends to surface problems that later years do not repeat — and it is worth weighing when choosing between years.

Recalls and what they cover

NHTSA records 33 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.

The campaigns cluster around the transmission and driveline (7), latches and locks (5), the steering (4). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.

Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.

Reported severity

What owners reported alongside the failure itself, out of 10,089 complaints against this generation:

Crashes
386 (3.8%)
Fires
191
Injury reports
202
Fatality reports
2

These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.

Documented problems

Engine (1.6l Ecoboost) 2013–2014

Localized cylinder-head overheating and cracking under low-coolant conditions; cracked head vents oil onto the hot exhaust manifold, causing under-hood and while-driving fires. Ford recall 17S09 added a coolant level sensor, PCM/cluster software and a low-coolant 'overheat strategy' that cuts power rather than fixing the head design.

Engine (1.5l and 2.0l Ecoboost) 2013–2019 (1.5L and 2.0L EcoBoost)

Coolant intrusion into the combustion chambers through the cylinder head / block interface. Symptoms are unexplained coolant loss, white exhaust smoke, misfires and eventual bearing or cylinder damage; the field remedy is short-block replacement.

Body / Doors 2013–2016

Door latch pawl spring tab fractures, allowing a door to appear closed but open while driving. Recall lineage 15V-246, 16V-643, 17V-210, with 20S30 issued as a re-repair after the first fixes failed; all four latches replaced.

Transmission / Parking System 2013–2016

Shift cable bushing degrades and detaches from the transmission, so the shifter can read Park and the key can be removed while the transmission is not actually in Park — vehicle rolls away. Ford recall 18S20; remedy is a new bushing plus a protective cap.

Steering 2014–2018

Steering wheel retaining bolt may loosen and allow the steering wheel to detach from the column. NHTSA recall 18V-155.

By model year

Complaints by model year
YearComplaintsWith mileage
20132,3671,726
20141,7581,109
20151,270805
20162,0681,150
20171,384761
2018574235
2019407159
202026166

Recalls (33) — is your car included?

Recalls are fixed free of charge at any dealer, for any owner. Check a specific vehicle by VIN at nhtsa.gov/recalls. The text below is NHTSA’s own wording.

  1. Jan 2026 · 2016 · Back Over PreventionA rearview camera that fails to properly display an image can reduce the driverâ s view behind the vehicle…

    The defect. Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    What can happen. A rearview camera that fails to properly display an image can reduce the driverâ s view behind the vehicle, increasing the risk of a crash.

    The free fix. Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall bec

    NHTSA campaign 25V695000, reported 2026-01-02.

  2. Sep 2025 · 2019–2020 · Back Over PreventionA rearview camera that displays a blank image can reduce the driver's view behind the vehicle.

    The defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    What can happen. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    The free fix. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    NHTSA campaign 25V442000, reported 2025-09-04.

  3. May 2025 · 2019–2020 · Electrical SystemA damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.

    The defect. Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

    What can happen. A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.

    The free fix. Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner

    NHTSA campaign 23V440000, reported 2025-05-15.

  4. Dec 2023 · 2016 · Latches/Locks/LinkagesVehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

    The defect. Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

    What can happen. Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

    The free fix. Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

    NHTSA campaign 23V775000, reported 2023-12-20.

  5. Jun 2023 · 2013–2018 · Service Brakes, HydraulicA brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle…

    The defect. Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    What can happen. A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    The free fix. Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    NHTSA campaign 23V162000, reported 2023-06-27.

  6. Oct 2022 · 2013–2016 · Power TrainA damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the…

    The defect. Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    What can happen. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    The free fix. Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    NHTSA campaign 22V413000, reported 2022-10-27.

  7. Jun 2022 · 2014–2015 · Service Brakes, HydraulicA separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to…

    The defect. Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

    What can happen. A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

    The free fix. Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

    NHTSA campaign 22V011000, reported 2022-06-13.

  8. Sep 2020 · 2014–2016 · Latches/Locks/LinkagesA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury…

    The defect. Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    What can happen. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    The free fix. Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    NHTSA campaign 20V177000, reported 2020-09-21.

  9. Jul 2020 · 2013–2014 · Latches/Locks/LinkagesA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury…

    The defect. Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    What can happen. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    The free fix. Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    NHTSA campaign 20V331000, reported 2020-07-27.

  10. Oct 2019 · 2013–2016 · SteeringIf the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power…

    The defect. Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    What can happen. If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    The free fix. Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    NHTSA campaign 19V632000, reported 2019-10-18.

  11. Sep 2019 · 2013–2016 · Power TrainIf the vehicle is exited without the transmission being in Park and without the parking brake being applied…

    The defect. Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    What can happen. If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    The free fix. Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    NHTSA campaign 19V362000, reported 2019-09-10.

  12. Sep 2019 · 2015 · Seat BeltsA failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of…

    The defect. Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    What can happen. A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

    The free fix. Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

    NHTSA campaign 19V590000, reported 2019-09-09.

  13. Sep 2018 · 2013–2016 · Power TrainIf the vehicle is exited without the transmission being in Park and without the parking brake being applied…

    The defect. Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    What can happen. If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    The free fix. Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    NHTSA campaign 18V471000, reported 2018-09-20.

  14. Aug 2018 · 2013–2014 · Power TrainA transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can…

    The defect. Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    What can happen. A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    The free fix. Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

    NHTSA campaign 18V169000, reported 2018-08-03.

  15. Apr 2018 · 2014–2018 · SteeringA steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    The defect. Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

    What can happen. A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    The free fix. Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

    NHTSA campaign 18V167000, reported 2018-04-30.

  16. Jan 2018 · 2013–2014 · Engine and Engine CoolingIf the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing…

    The defect. Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

    What can happen. If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

    The free fix. Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

    NHTSA campaign 17V209000, reported 2018-01-05.

  17. Aug 2017 · 2017 · Power TrainIf the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate…

    The defect. Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

    What can happen. If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

    The free fix. Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

    NHTSA campaign 17V427000, reported 2017-08-25.

  18. May 2017 · 2013–2016 · Seat BeltsIf the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    What can happen. If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    The free fix. Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    NHTSA campaign 16V875000, reported 2017-05-16.

  19. May 2017 · 2013–2014 · Latches/Locks/LinkagesA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury…

    The defect. Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    What can happen. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    The free fix. Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    NHTSA campaign 17V210000, reported 2017-05-01.

  20. Jan 2017 · 2017 · SeatsDuring a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger…

    The defect. Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

    What can happen. During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

    The free fix. Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

    NHTSA campaign 16V874000, reported 2017-01-10.

  21. May 2016 · 2016 · SeatsAn improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

    What can happen. An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.

    The free fix. Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.

    NHTSA campaign 16V250000, reported 2016-05-19.

  22. Dec 2015 · 2013–2014 · Latches/Locks/LinkagesA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury…

    The defect. Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component wit

    What can happen. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    The free fix. Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    NHTSA campaign 15V246000, reported 2015-12-18.

  23. Oct 2015 · 2016 · Fuel System, GasolineA fuel tank that cracks may leak fuel, increasing the risk of a fire.

    The defect. Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    What can happen. A fuel tank that cracks may leak fuel, increasing the risk of a fire.

    The free fix. Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.

    NHTSA campaign 15V618000, reported 2015-10-19.

  24. Jun 2015 · 2013–2015 · SteeringIf the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or oth

    What can happen. If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

    The free fix. Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

    NHTSA campaign 15V250000, reported 2015-06-24.

  25. May 2015 · 2013–2014 · Seat BeltsThe short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to…

    The defect. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    What can happen. The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    The free fix. Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    NHTSA campaign 14V597000, reported 2015-05-26.

Showing the 25 most recent of 33 campaigns.

What owners reported

I have a recall on my car to replace the transmition cable. I had this same problem back in 2016. I knew back then that this was a big issue and that it was a defective recall issue and i paid $571.25 To fix a tranmission shifter cable. I still have the receipt and all the notes that the dealership wrote and it…

2013 · Brakes

Randomly i will get the service advancetrac, hillstart assist not available, and traction control lights. It will be hard to steer for a few minutes, sometimes it will shake a little, and then the problem will go away and it will run fine. I live in florida so i'm not dealing with any hills or snow, and i don't drive…

2013 · 2 miles · Steering

Lost complete power and control of car no acceleration when pressing gas in the middle of street car slows down without no warning after parking the car a wreck indicator flash. This is the 2nd time it's hit down on me i had it repaid last year and it's happening again my life is at risk with this car shutting off on…

2013 · 5 miles · Electronic stability control (esc)

Built from 6,011 NHTSA complaints with mileage · snapshot 2026-08-18 · open data · reproduce this page

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