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Jeep Cherokee 2014–2023

5th generation (KL)

NHTSA data through 13 August 202614,663 complaints, 8,845 with mileageMethod

A DO NOT DRIVE recall covers part of this generation — check the VIN before driving it home.

Reports with mileage
8,845
Median of reported failures
34,000 mi
Most-reported system
Transmission and driveline (34.6%)
Recalls
39

Before-you-buy checklist ↓Check this VIN — NHTSA ↗

On this generation, failures are spread across the mileage range, with the middle half between 11,382 and 60,000 miles.

Figure 1 · Jeep Cherokee 2014–2023 · 8,845 reports with mileage

Mileage at failure

Complaints per 5,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 1,497 complaints.

Mileage at failure, Jeep Cherokee 2014–2023Histogram of 8,845 owner-reported failures by mileage, in 5,000-mile bins from 0 to 200,000. The tallest bin is 0 to 5,000 miles with 1,497 complaints, 16.9 percent of the total. Failures are spread across the mileage range, with the middle half between 11,382 and 60,000 miles. A further 37 complaints, 0.4 percent, were reported above 200,000 miles and are shown as a separate detached bar. Median mileage at failure is 34,500.
  • Rest of the range
  • Median
  • 200,000+ — 37 complaints (0.4%), plotted separately
10%
1,647
25%
11,382
Median
34,500
75%
60,000
90%
90,000

Tallest bin: 1,497 complaints between 0 and 5,000 miles. Based on 8,845 complaints that record mileage. Bin width 5,000 miles.

Show the numbers
Complaints by mileage bin
MileageComplaintsShare
0–5,0001,49716.9%
5,000–10,0005276.0%
10,000–15,0005175.8%
15,000–20,0004485.1%
20,000–25,0005195.9%
25,000–30,0004495.1%
30,000–35,0004775.4%
35,000–40,0004515.1%
40,000–45,0005175.8%
45,000–50,0003974.5%
50,000–55,0004334.9%
55,000–60,0003453.9%
60,000–65,0002943.3%
65,000–70,0002562.9%
70,000–75,0002212.5%
75,000–80,0001671.9%
80,000–85,0002172.5%
85,000–90,0001802.0%
90,000–95,0001401.6%
95,000–100,0001111.3%
100,000–105,0001141.3%
105,000–110,000881.0%
110,000–115,000670.8%
115,000–120,000520.6%
120,000–125,000750.8%
125,000–130,000420.5%
130,000–135,000370.4%
135,000–140,000250.3%
140,000–145,000240.3%
145,000–150,000260.3%
150,000–155,000250.3%
155,000–160,000150.2%
160,000–165,000170.2%
165,000–170,00070.1%
170,000–175,000120.1%
175,000–180,00040.0%
180,000–185,00070.1%
185,000–190,00010.0%
190,000–195,00050.1%
195,000–200,00020.0%
200,000+370.4%

Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.

What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.

Owners filed 14,663 complaints with NHTSA about the 2014–2023 Jeep Cherokee, and 8,845 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.

Failures are spread across the mileage range, with the middle half between 11,382 and 60,000 miles. The median is 34,500 miles.

The most-reported areas are the transmission and driveline (34.6% of complaints, typically around 37,000 miles), the engine (14.5% of complaints, typically around 32,000 miles), the electrical system (13.7% of complaints, typically around 36,000 miles).

39 recall campaigns cover this generation. 1 of them carry a severe NHTSA advisory.

If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.

How many miles does a 2014–2023 Jeep Cherokee last?

Half of the failure reports on the 2014–2023 Jeep Cherokee were filed by 34,000 miles and 90% by 90,000 miles — figures drawn from 8,845 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.

37 reports (0.4%) came in past 200,000 miles — each one proof a Cherokee reached that mileage, not that it died there.

Before you buy a 2014–2023 Cherokee: the 3-minute check

Generated from 8,845 mileage-tagged complaints, 39 recall campaigns, 3 documented problem areas. Print this page — the checklist survives print.

  1. Run the VIN at nhtsa.gov/recalls. 39 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
  2. Check transmission (zf 948te 9-speed) on 2014–2017 cars. Harsh and erratic shifting, hard downshifts and unexpected drops into neutral. FCA maintained the root cause was control software and issued multiple recalls and software patches; a 2016 recall (NHTSA 16V-529) covered…
  3. Check engine (2.4l tigershark) on 2014–2020 cars. Excessive oil consumption from piston-ring sealing loss, in some cases progressing to low-oil engine damage.
  4. Check driveline (4x4) on 2014–2018 cars. Power transfer unit (PTU) and rear drive module failures on 4x4 models producing whine, vibration and loss of drive.
  5. Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
  6. End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.

For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 11,000 and 60,000 miles, with a median of 34,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.

On inspection, the transmission and driveline and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The engine in particular shows a median failure mileage of 32,000, which gives a concrete number to compare against the odometer of any car you are considering.

None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.

What fails, and when

Figure 2 · Jeep Cherokee 2014–2023

When each system fails

Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.

  1. Steering459 reports24,0007,500–52,000Steering: 459 reports, median 24,000 miles, middle half 7,500 to 52,000 miles.
  2. Throttle and speed control553 reports25,0005,000–50,000Throttle and speed control: 553 reports, median 25,000 miles, middle half 5,000 to 50,000 miles.
  3. Brakes627 reports25,0005,000–55,000Brakes: 627 reports, median 25,000 miles, middle half 5,000 to 55,000 miles.
  4. Engine2,121 reports32,00011,000–56,000Engine: 2,121 reports, median 32,000 miles, middle half 11,000 to 56,000 miles.
  5. Electrical system2,005 reports36,00014,000–57,000Electrical system: 2,005 reports, median 36,000 miles, middle half 14,000 to 57,000 miles.
  6. Problems owners could not categorise1,678 reports37,00016,000–55,000Problems owners could not categorise: 1,678 reports, median 37,000 miles, middle half 16,000 to 55,000 miles.
  7. Transmission and driveline5,077 reports37,00012,000–68,000Transmission and driveline: 5,077 reports, median 37,000 miles, middle half 12,000 to 68,000 miles.
  • Your odometer — appears after you enter it in “Where your car sits”

Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.

Source: NHTSA Office of Defects Investigation, public domain.

Complaints by vehicle system
SystemComplaintsShareMedian25–75%
Transmission and driveline5,07734.6%37,00012,000–68,000
Engine2,12114.5%32,00011,000–56,000
Electrical system2,00513.7%36,00014,000–57,000
Problems owners could not categorise1,67811.4%37,00016,000–55,000
Brakes6274.3%25,0005,000–55,000
Throttle and speed control5533.8%25,0005,000–50,000
Steering4593.1%24,0007,500–52,000
Fuel and propulsion system3652.5%40,00015,000–61,000
Body structure2651.8%33,0009,500–65,000
Electronic stability control (esc)2541.7%34,00016,000–53,000

Where your car sits

Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.

Figure 3 · Jeep Cherokee 2014–2023 · 8,845 reports with mileage

Share of reports below each mileage

Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.

Cumulative share of reports by mileage, Jeep Cherokee 2014–2023Of 8,845 reports that record mileage, the share filed below each odometer reading, rising in steps at each 5,000-mile bin edge. 74 percent below 60,000 miles. 89 percent below 90,000 miles. 96 percent below 120,000 miles. Median 34,500 miles.
  • 60,000 mi — 74% of reports below
  • 90,000 mi — 89% of reports below
  • 120,000 mi — 96% of reports below
  • Median — the staircase crosses the 50% line here
  • Your odometer — appears after you enter it below

The staircase tops out at 100%: the remaining 0.4% of reports (37) came above 200,000 miles.

Nothing is smoothed or interpolated. Linear axis, same as Figure 1.

Source: NHTSA Office of Defects Investigation, public domain.

At 60,000 miles

74% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Engine — median 32,000 mi
  • Electrical system — median 36,000 mi
  • Problems owners could not categorise — median 37,000 mi
  • Brakes — median 25,000 mi
  • Throttle and speed control — median 25,000 mi
  • Steering — median 24,000 mi

In the reporting window

  • Transmission and driveline — middle half 12,000–68,000 mi

At 90,000 miles

89% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Transmission and driveline — median 37,000 mi
  • Engine — median 32,000 mi
  • Electrical system — median 36,000 mi
  • Problems owners could not categorise — median 37,000 mi
  • Brakes — median 25,000 mi
  • Throttle and speed control — median 25,000 mi
  • Steering — median 24,000 mi

At 120,000 miles

96% of the failure reports on this generation came below this mileage. That describes reports, not your odds.

Reported earlier than this mileage — ask for repair records

  • Transmission and driveline — median 37,000 mi
  • Engine — median 32,000 mi
  • Electrical system — median 36,000 mi
  • Problems owners could not categorise — median 37,000 mi
  • Brakes — median 25,000 mi
  • Throttle and speed control — median 25,000 mi
  • Steering — median 24,000 mi

Which systems, and when

Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 34,500 miles; the figures below show which parts of the car run ahead of that and which run behind.

The transmission and driveline accounts for 34.6% of complaints (5,077 reports, 3,137 of them with a mileage figure), with a median of 37,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 12,000 and 68,000 miles.

A single system taking 34.6% of all complaints is a concentration worth noting. It means that for this generation, most of what owners reported came back to one area of the car rather than being distributed across many small faults.

The engine accounts for 14.5% of complaints (2,121 reports, 1,421 of them with a mileage figure), with a median of 32,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 11,000 and 56,000 miles.

The electrical system accounts for 13.7% of complaints (2,005 reports, 1,130 of them with a mileage figure), with a median of 36,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 14,000 and 57,000 miles.

Problems owners could not categorise accounts for 11.4% of complaints (1,678 reports, 909 of them with a mileage figure), with a median of 37,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 16,000 and 55,000 miles.

The brakes account for 4.3% of complaints (627 reports, 263 of them with a mileage figure), with a median of 25,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 5,000 and 55,000 miles.

Throttle and speed control accounts for 3.8% of complaints (553 reports, 385 of them with a mileage figure), with a median of 25,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 5,000 and 50,000 miles.

Differences between model years

Within this generation, complaint volume is not constant across model years. The 2014 model year drew the most — 3,961 complaints — while 2022 drew the fewest at 73. The median year sits at 1,923.

That makes 2014 an outlier: roughly 2.1 times the median year of this generation. A single year standing that far apart usually reflects either a first-year issue that was later corrected, or a component change introduced for that year. Anyone shopping this generation has a straightforward reason to prefer a different year, all else being equal.

Recalls and what they cover

NHTSA records 39 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.

1 of these carry a severe advisory — NHTSA's do not drive or park outside warnings, which the agency applies only when it considers the risk immediate. If you own one of these vehicles, that is the first thing to check by VIN.

The campaigns cluster around the transmission and driveline (12), the airbag system (4), body structure (3). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.

Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.

Reported severity

What owners reported alongside the failure itself, out of 14,663 complaints against this generation:

Crashes
388 (2.6%)
Fires
162
Injury reports
201
Fatality reports
0

These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.

Documented problems

Transmission (zf 948te 9-Speed) 2014–2017

Harsh and erratic shifting, hard downshifts and unexpected drops into neutral. FCA maintained the root cause was control software and issued multiple recalls and software patches; a 2016 recall (NHTSA 16V-529) covered 2014 models with the 3.2L V6 where a sticking valve could prevent a clutch from disengaging and force a shift to neutral. 2014-2015 models alone generated over 7,000 transmission complaints, ~4,000 of them on MY2014.

Engine (2.4l Tigershark) 2014–2020

Excessive oil consumption from piston-ring sealing loss, in some cases progressing to low-oil engine damage.

Driveline (4x4) 2014–2018

Power transfer unit (PTU) and rear drive module failures on 4x4 models producing whine, vibration and loss of drive.

By model year

Complaints by model year
YearComplaintsWith mileage
20143,9612,797
20152,6561,844
20162,0461,256
20171,9231,166
2018992520
20192,4151,105
2020380104
202121338
20227312
202343

Recalls (39) — is your car included?

Recalls are fixed free of charge at any dealer, for any owner. Check a specific vehicle by VIN at nhtsa.gov/recalls. The text below is NHTSA’s own wording.

  1. Feb 2026 · 2017–2019 · Power TrainA loss of drive power can increase the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

    What can happen. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

    The free fix. Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

    NHTSA campaign 25V011000, reported 2026-02-19.

  2. Aug 2024 · 2022 · Exterior LightingTurn signals that do not function properly may fail to indicate the driver's intention to change vehicle…

    The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    What can happen. Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.

    The free fix. Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 24B.

    NHTSA campaign 24V239000, reported 2024-08-08.

  3. Mar 2024 · 2014–2016 · Structure park outsideA fire while parked or driving can increase the risk of injury.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

    What can happen. A fire while parked or driving can increase the risk of injury.

    The free fix. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to hav

    NHTSA campaign 23V338000, reported 2024-03-01.

  4. May 2023 · 2016–2017 · Power TrainA loss of drive power can increase the risk of a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

    What can happen. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

    The free fix. FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

    NHTSA campaign 23V302000, reported 2023-05-11.

  5. May 2021 · 2021 · Power TrainA transmission fluid leak increases the risk of a fire.

    The defect. Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

    What can happen. A transmission fluid leak increases the risk of a fire.

    The free fix. Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

    NHTSA campaign 21V310000, reported 2021-05-18.

  6. Oct 2020 · 2021–2022 · Air BagsAn air bag that does not deploy as intended can increase the risk of injury in a crash.

    The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

    What can happen. An air bag that does not deploy as intended can increase the risk of injury in a crash.

    The free fix. Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

    NHTSA campaign 24V516000, reported 2020-10-30.

  7. Oct 2020 · 2021 · SuspensionA front lower control arm fracture while driving may result in a loss of steering control, increasing the…

    The defect. Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

    What can happen. A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

    The free fix. Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

    NHTSA campaign 20V657000, reported 2020-10-30.

  8. Jul 2020 · 2014–2017 · Power TrainA loss of drive can cause a vehicle crash without prior warning.

    The defect. Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function wh

    What can happen. A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    The free fix. FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

    NHTSA campaign 20V343000, reported 2020-07-14.

  9. Apr 2020 · 2020 · Back Over PreventionThe lingering rearview image can distract the driver, increasing the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 RAM 1500 Pickup, RAM 2500 Pickup, RAM 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    What can happen. The lingering rearview image can distract the driver, increasing the risk of a crash.

    The free fix. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    NHTSA campaign 20V191000, reported 2020-04-27.

  10. Oct 2019 · 2019–2020 · SteeringA loss of steering control increases the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

    What can happen. A loss of steering control increases the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

    NHTSA campaign 19V637000, reported 2019-10-24.

  11. Aug 2019 · 2014 · Power TrainAn unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

    What can happen. An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

    The free fix. Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

    NHTSA campaign 19V447000, reported 2019-08-08.

  12. Aug 2019 · 2019 · Air BagsIn the event of a crash, the inability to properly detect a crash may result in improper air bag deployment…

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

    What can happen. In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

    The free fix. Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

    NHTSA campaign 19V449000, reported 2019-08-07.

  13. Apr 2019 · 2019 · SeatsIn the event of a crash, the seat may move, increasing the risk of injury.

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

    What can happen. In the event of a crash, the seat may move, increasing the risk of injury.

    The free fix. Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

    NHTSA campaign 19V248000, reported 2019-04-11.

  14. Feb 2019 · 2019 · Electrical SystemWithout the activation of warning chimes, messages, and gauges to provide vehicle information to the driver…

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

    What can happen. Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

    The free fix. Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

    NHTSA campaign 18V917000, reported 2019-02-07.

  15. Nov 2018 · 2019 · Power TrainA vehicle stall can increase the risk of crash.

    The defect. Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

    What can happen. A vehicle stall can increase the risk of crash.

    The free fix. Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

    NHTSA campaign 18V739000, reported 2018-11-02.

  16. Oct 2018 · 2018–2019 · Electrical SystemA vehicle stall can increase the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    What can happen. A vehicle stall can increase the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

    NHTSA campaign 18V524000, reported 2018-10-02.

  17. Sep 2018 · 2018 · Power TrainIf the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss…

    The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

    What can happen. If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

    NHTSA campaign 18V494000, reported 2018-09-20.

  18. Aug 2018 · 2019 · Service Brakes, HydraulicA reduction of braking performance can increase the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

    What can happen. A reduction of braking performance can increase the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

    NHTSA campaign 18V523000, reported 2018-08-29.

  19. Aug 2018 · 2019 · Engine and Engine CoolingCylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

    What can happen. Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

    NHTSA campaign 18V344000, reported 2018-08-09.

  20. Aug 2018 · 2019 · Power TrainIf the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

    What can happen. If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

    NHTSA campaign 18V492000, reported 2018-08-07.

  21. Jun 2018 · 2014–2018 · Electrical SystemIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there…

    The defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

    What can happen. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    NHTSA campaign 18V332000, reported 2018-06-04.

  22. May 2018 · 2018 · Fuel System, GasolineA fuel leak in the presence of the ignition source can increase the risk of a fire.

    The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

    What can happen. A fuel leak in the presence of the ignition source can increase the risk of a fire.

    The free fix. Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

    NHTSA campaign 18V282000, reported 2018-05-24.

  23. Feb 2018 · 2014–2016 · EquipmentIf the fire extinguisher does not function properly, it can increase the risk of injury in the event of a…

    The defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/ODI/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

    What can happen. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    The free fix. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

    NHTSA campaign 17V824000, reported 2018-02-14.

  24. Dec 2017 · 2018 · Engine and Engine CoolingIf the oil pump fails, the engine will stall, increasing the risk of a crash.

    The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

    What can happen. If the oil pump fails, the engine will stall, increasing the risk of a crash.

    The free fix. Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

    NHTSA campaign 17V670000, reported 2017-12-05.

  25. Oct 2017 · 2017–2018 · EquipmentThe missing tire and rim designation information may lead to an incorrect combination being installed on the…

    The defect. Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    What can happen. The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

    The free fix. Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

    NHTSA campaign 17V543000, reported 2017-10-13.

Showing the 25 most recent of 39 campaigns.

What owners reported

Noticed smearing on windshield on test drive, was told it was fog on inside an sure is not, car in service after rain storm an i was blinded by on car because hard to see. After several times to get this solved it seems that all jeeps do this according to the service manager, wow that's one big safety problem, i tried…

2014 · Visibility/wiper

Car will slip into neutral with no warning and the engine goes into idle. This has happened six times including while exiting the freeway almost causing me to be rear ended. Jeep is aware of the issue and has issued recall s55. They have no fix and they don't know when one will be available. The mopar support reps…

2014 · Electrical system

Vehicle does not accelerate properly. If you slow down for a light which then turns green, when you go to accelerate the vehicle hesitates for several seconds. Also does it when pulling out from a complete stop. We have had several near rear end collisions because of this. Vehicle was purchased in missouri and taken…

2014 · Transmission and driveline

I purchased this vehicle used in the summer of 2018. At the time i noticed that it seemed to shift rather hard but didn't think much of it. Over the last year the shifting has gotten worse. It either shifts late while the engine is winding up causing a rather large jump depending on the speed. Or it doesn't shift out…

2014 · Transmission and driveline

Built from 8,845 NHTSA complaints with mileage · snapshot 2026-08-18 · open data · reproduce this page

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