Jeep Grand Cherokee 2011–2020
4th generation (WK2)
NHTSA data through 13 August 202614,128 complaints, 8,252 with mileageMethod
- Reports with mileage
- 8,252
- Median of reported failures
- 52,000 mi
- Most-reported system
- Electrical system (23.1%)
- Recalls
- 37
Before-you-buy checklist ↓Check this VIN — NHTSA ↗
On this generation, failures are spread across the mileage range, with the middle half between 20,250 and 85,000 miles.
Figure 1 · Jeep Grand Cherokee 2011–2020 · 8,252 reports with mileage
Mileage at failure
Complaints per 5,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 966 complaints.
- Rest of the range
- Median
- 200,000+ — 27 complaints (0.3%), plotted separately
- 10%
- 3,500
- 25%
- 20,250
- Median
- 52,000
- 75%
- 85,000
- 90%
- 116,500
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–5,000 | 966 | 11.7% |
| 5,000–10,000 | 404 | 4.9% |
| 10,000–15,000 | 362 | 4.4% |
| 15,000–20,000 | 263 | 3.2% |
| 20,000–25,000 | 276 | 3.3% |
| 25,000–30,000 | 228 | 2.8% |
| 30,000–35,000 | 325 | 3.9% |
| 35,000–40,000 | 372 | 4.5% |
| 40,000–45,000 | 379 | 4.6% |
| 45,000–50,000 | 308 | 3.7% |
| 50,000–55,000 | 375 | 4.5% |
| 55,000–60,000 | 334 | 4.0% |
| 60,000–65,000 | 391 | 4.7% |
| 65,000–70,000 | 291 | 3.5% |
| 70,000–75,000 | 311 | 3.8% |
| 75,000–80,000 | 265 | 3.2% |
| 80,000–85,000 | 314 | 3.8% |
| 85,000–90,000 | 259 | 3.1% |
| 90,000–95,000 | 257 | 3.1% |
| 95,000–100,000 | 208 | 2.5% |
| 100,000–105,000 | 208 | 2.5% |
| 105,000–110,000 | 115 | 1.4% |
| 110,000–115,000 | 149 | 1.8% |
| 115,000–120,000 | 126 | 1.5% |
| 120,000–125,000 | 154 | 1.9% |
| 125,000–130,000 | 100 | 1.2% |
| 130,000–135,000 | 86 | 1.0% |
| 135,000–140,000 | 59 | 0.7% |
| 140,000–145,000 | 70 | 0.8% |
| 145,000–150,000 | 58 | 0.7% |
| 150,000–155,000 | 32 | 0.4% |
| 155,000–160,000 | 31 | 0.4% |
| 160,000–165,000 | 34 | 0.4% |
| 165,000–170,000 | 24 | 0.3% |
| 170,000–175,000 | 33 | 0.4% |
| 175,000–180,000 | 9 | 0.1% |
| 180,000–185,000 | 11 | 0.1% |
| 185,000–190,000 | 19 | 0.2% |
| 190,000–195,000 | 13 | 0.2% |
| 195,000–200,000 | 6 | 0.1% |
| 200,000+ | 27 | 0.3% |
Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.
What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.
Owners filed 14,128 complaints with NHTSA about the 2011–2020 Jeep Grand Cherokee, and 8,252 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.
Failures are spread across the mileage range, with the middle half between 20,250 and 85,000 miles. The median is 52,000 miles.
The most-reported areas are the electrical system (23.1% of complaints, typically around 56,000 miles), the engine (12.4% of complaints, typically around 60,000 miles), the transmission and driveline (9.8% of complaints, typically around 28,000 miles).
37 recall campaigns cover this generation.
If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.
How many miles does a 2011–2020 Jeep Grand Cherokee last?
Half of the failure reports on the 2011–2020 Jeep Grand Cherokee were filed by 52,000 miles and 90% by 116,000 miles — figures drawn from 8,252 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.
27 reports (0.3%) came in past 200,000 miles — each one proof a Grand Cherokee reached that mileage, not that it died there.
Before you buy a 2011–2020 Grand Cherokee: the 3-minute check
Generated from 8,252 mileage-tagged complaints, 37 recall campaigns, 5 documented problem areas. Print this page — the checklist survives print.
- Run the VIN at nhtsa.gov/recalls. 37 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
- Check electrical (tipm) on 2011–2013 cars. TIPM-7 Totally Integrated Power Module internal fuel-pump relay sticks or fails, causing stalling, no-start, and fuel pump running with the key off. Addressed by NHTSA recall 15V-115 with an external relay bypass.
- Check engine (3.6l pentastar) on 2011–2013 cars. Left-bank cylinder head valve-guide wear causes exhaust valve sealing loss and misfire (DTCs P0302/P0304/P0306) with a driver-side ticking noise. Not a safety recall — covered by TSB 09-002-14 and Chrysler warranty…
- Check transmission shifter on 2014–2015 cars. Monostable electronic gear selector gives no tactile or visual confirmation of the selected gear; drivers exited with the vehicle still in gear, producing rollaway crashes. Recalled 2016 (NHTSA 16V-240) across ~1.1M FCA…
- Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
- End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.
For a buyer, failures on this generation are spread rather than concentrated: the middle half falls between 20,000 and 85,000 miles, with a median of 52,000. There is no single mileage threshold to watch, which means condition and maintenance records are more informative than the odometer.
On inspection, the electrical system and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The electrical system in particular shows a median failure mileage of 56,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
What fails, and when
Figure 2 · Jeep Grand Cherokee 2011–2020
When each system fails
Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.
- Transmission and driveline1,389 reports28,0006,000–69,000Transmission and driveline: 1,389 reports, median 28,000 miles, middle half 6,000 to 69,000 miles.
- Brakes1,172 reports41,00015,000–67,000Brakes: 1,172 reports, median 41,000 miles, middle half 15,000 to 67,000 miles.
- Problems owners could not categorise1,274 reports51,00019,000–87,000Problems owners could not categorise: 1,274 reports, median 51,000 miles, middle half 19,000 to 87,000 miles.
- Electrical system3,257 reports56,00032,000–88,000Electrical system: 3,257 reports, median 56,000 miles, middle half 32,000 to 88,000 miles.
- Engine1,747 reports60,00029,000–92,000Engine: 1,747 reports, median 60,000 miles, middle half 29,000 to 92,000 miles.
- Fuel and propulsion system888 reports63,00037,000–96,000Fuel and propulsion system: 888 reports, median 63,000 miles, middle half 37,000 to 96,000 miles.
- Seats810 reports71,00051,000–93,000Seats: 810 reports, median 71,000 miles, middle half 51,000 to 93,000 miles.
- Your odometer — appears after you enter it in “Where your car sits”
Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.
Source: NHTSA Office of Defects Investigation, public domain.
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Electrical system | 3,257 | 23.1% | 56,000 | 32,000–88,000 |
| Engine | 1,747 | 12.4% | 60,000 | 29,000–92,000 |
| Transmission and driveline | 1,389 | 9.8% | 28,000 | 6,000–69,000 |
| Problems owners could not categorise | 1,274 | 9.0% | 51,000 | 19,000–87,000 |
| Brakes | 1,172 | 8.3% | 41,000 | 15,000–67,000 |
| Fuel and propulsion system | 888 | 6.3% | 63,000 | 37,000–96,000 |
| Seats | 810 | 5.7% | 71,000 | 51,000–93,000 |
| Airbag system | 532 | 3.8% | 55,000 | 25,000–87,000 |
| Steering | 411 | 2.9% | 50,000 | 22,000–80,000 |
| Throttle and speed control | 358 | 2.5% | 25,000 | 5,000–58,000 |
Where your car sits
Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.
Figure 3 · Jeep Grand Cherokee 2011–2020 · 8,252 reports with mileage
Share of reports below each mileage
Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.
- 60,000 mi — 56% of reports below
- 90,000 mi — 78% of reports below
- 120,000 mi — 91% of reports below
- Median — the staircase crosses the 50% line here
- Your odometer — appears after you enter it below
The staircase tops out at 100%: the remaining 0.3% of reports (27) came above 200,000 miles.
Nothing is smoothed or interpolated. Linear axis, same as Figure 1.
Source: NHTSA Office of Defects Investigation, public domain.
At 60,000 miles
56% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
In the reporting window
- Electrical system — middle half 32,000–88,000 mi
- Engine — middle half 29,000–92,000 mi
- Transmission and driveline — middle half 6,000–69,000 mi
- Problems owners could not categorise — middle half 19,000–87,000 mi
- Brakes — middle half 15,000–67,000 mi
- Fuel and propulsion system — middle half 37,000–96,000 mi
- Seats — middle half 51,000–93,000 mi
At 90,000 miles
78% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Electrical system — median 56,000 mi
- Transmission and driveline — median 28,000 mi
- Problems owners could not categorise — median 51,000 mi
- Brakes — median 41,000 mi
In the reporting window
- Engine — middle half 29,000–92,000 mi
- Fuel and propulsion system — middle half 37,000–96,000 mi
- Seats — middle half 51,000–93,000 mi
At 120,000 miles
91% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Electrical system — median 56,000 mi
- Engine — median 60,000 mi
- Transmission and driveline — median 28,000 mi
- Problems owners could not categorise — median 51,000 mi
- Brakes — median 41,000 mi
- Fuel and propulsion system — median 63,000 mi
- Seats — median 71,000 mi
Which systems, and when
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 52,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
The electrical system accounts for 23.1% of complaints (3,257 reports, 1,824 of them with a mileage figure), with a median of 56,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 32,000 and 88,000 miles.
The engine accounts for 12.4% of complaints (1,747 reports, 1,106 of them with a mileage figure), with a median of 60,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 29,000 and 92,000 miles.
The transmission and driveline accounts for 9.8% of complaints (1,389 reports, 1,004 of them with a mileage figure), and it fails early — a median of 28,000 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 6,000 and 69,000 miles.
Problems owners could not categorise accounts for 9.0% of complaints (1,274 reports, 580 of them with a mileage figure), with a median of 51,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 19,000 and 87,000 miles.
The brakes account for 8.3% of complaints (1,172 reports, 560 of them with a mileage figure), with a median of 41,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 15,000 and 67,000 miles.
The fuel and propulsion system accounts for 6.3% of complaints (888 reports, 531 of them with a mileage figure), with a median of 63,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 37,000 and 96,000 miles.
Differences between model years
Within this generation, complaint volume is not constant across model years. The 2014 model year drew the most — 3,399 complaints — while 2020 drew the fewest at 353. The median year sits at 1,162.
That makes 2014 an outlier: roughly 2.9 times the median year of this generation. A single year standing that far apart usually reflects either a first-year issue that was later corrected, or a component change introduced for that year. Anyone shopping this generation has a straightforward reason to prefer a different year, all else being equal.
Recalls and what they cover
NHTSA records 37 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
The campaigns cluster around the electrical system (9), the hydraulic brake circuit (4), the engine and its cooling system (4). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Reported severity
What owners reported alongside the failure itself, out of 14,128 complaints against this generation:
- Crashes
- 837 (5.9%)
- Fires
- 421
- Injury reports
- 510
- Fatality reports
- 6
These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.
Documented problems
Electrical (tipm) 2011–2013
TIPM-7 Totally Integrated Power Module internal fuel-pump relay sticks or fails, causing stalling, no-start, and fuel pump running with the key off. Addressed by NHTSA recall 15V-115 with an external relay bypass.
Engine (3.6l Pentastar) 2011–2013
Left-bank cylinder head valve-guide wear causes exhaust valve sealing loss and misfire (DTCs P0302/P0304/P0306) with a driver-side ticking noise. Not a safety recall — covered by TSB 09-002-14 and Chrysler warranty extension X56 (10 yr / 150k mi).
Transmission Shifter 2014–2015
Monostable electronic gear selector gives no tactile or visual confirmation of the selected gear; drivers exited with the vehicle still in gear, producing rollaway crashes. Recalled 2016 (NHTSA 16V-240) across ~1.1M FCA vehicles; linked to 266 crashes and 68 injuries.
Suspension 2011–2022
Quadra-Lift air suspension compressor and height-sensor failures causing the vehicle to sag or refuse to change ride height.
Engine (3.0l Ecodiesel) 2014–2016
EGR cooler cracking and emissions-system faults; the 2014-2016 EcoDiesel was also subject to the FCA diesel emissions consent decree and recalibration.
By model year
| Year | Complaints | With mileage |
|---|---|---|
| 2011 | 2,425 | 1,735 |
| 2012 | 2,327 | 1,467 |
| 2013 | 1,114 | 622 |
| 2014 | 3,399 | 2,126 |
| 2015 | 1,761 | 1,066 |
| 2016 | 440 | 262 |
| 2017 | 564 | 275 |
| 2018 | 1,210 | 406 |
| 2019 | 535 | 190 |
| 2020 | 353 | 103 |
Recalls (37) — is your car included?
Dec 2025 · 2018–2019 · Service Brakes, HydraulicA vehicle that can be started and shifted out of Park without applying the brake pedal can result in a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
What can happen. A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
The free fix. Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Jan 2024 · 2014–2020 · Fuel System, DieselFuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 RAM 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
What can happen. Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
The free fix. Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for RAM 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Oct 2023 · 2014–2020 · Engine and Engine CoolingAn engine stall can increase the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2014-2019 RAM 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
What can happen. An engine stall can increase the risk of a crash.
The free fix. Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Nov 2022 · 2018–2019 · Service Brakes, HydraulicA vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway…
The defect. Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
What can happen. A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
The free fix. This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact F
Mar 2021 · 2014–2019 · Engine and Engine CoolingCombustion in the intake manifold can increase the risk of a fire.
The defect. Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
What can happen. Combustion in the intake manifold can increase the risk of a fire.
The free fix. FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Feb 2021 · 2014–2016 · Engine and Engine CoolingAn engine stall can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 RAM 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
What can happen. An engine stall can increase the risk of a crash.
The free fix. FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Dec 2020 · 2011–2013 · Electrical SystemA vehicle stall increases the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
What can happen. A vehicle stall increases the risk of a crash.
The free fix. Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
May 2020 · 2019 · Power TrainA sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a…
The defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
What can happen. A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Apr 2020 · 2019–2020 · Back Over PreventionThe lingering rearview image can distract the driver, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 RAM 1500 Pickup, RAM 2500 Pickup, RAM 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What can happen. The lingering rearview image can distract the driver, increasing the risk of a crash.
The free fix. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Nov 2018 · 2018 · EquipmentIf the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a…
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
What can happen. If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Oct 2018 · 2018 · Electrical SystemA vehicle stall can increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
What can happen. A vehicle stall can increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jun 2018 · 2018 · Power TrainIf the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle…
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
What can happen. If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Jun 2018 · 2014–2018 · Electrical SystemIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there…
The defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with
What can happen. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Feb 2018 · 2018 · Fuel System, GasolineIf the fuel line separates, the engine may stall, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
What can happen. If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
The free fix. Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Feb 2018 · 2012–2014 · Electrical SystemIf the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What can happen. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The free fix. Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Dec 2017 · 2014 · Electrical SystemIf the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
What can happen. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Nov 2017 · 2011–2014 · Service BrakesIf the brake booster shield was not installed properly, the vehicle's braking ability may be reduced…
The defect. Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
What can happen. If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Dec 2016 · 2016 · Fuel System, GasolineA fuel leak in the presence of an ignition source, can increase the risk of a fire.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
What can happen. A fuel leak in the presence of an ignition source, can increase the risk of a fire.
The free fix. Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Oct 2016 · 2017 · EquipmentIf the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
What can happen. If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
Jul 2016 · 2011–2013 · Interior LightingThe vanity lamp wiring may short, increasing the risk of a vehicle fire.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
What can happen. The vanity lamp wiring may short, increasing the risk of a vehicle fire.
The free fix. Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Jun 2016 · 2014–2015 · Power TrainDrivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
What can happen. Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
The free fix. Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
May 2016 · 2016 · Exterior LightingIf the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
What can happen. If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
May 2016 · 2015–2016 · Service Brakes, HydraulicA cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
What can happen. A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Aug 2015 · 2014–2015 · EquipmentExploitation of the software vulnerability may result in unauthorized remote modification and control of…
The defect. Chrysler (FCA US LLC) is recalling certain model year 2013-2015 RAM 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
What can happen. Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
The free fix. Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented
Aug 2015 · 2012–2013 · Electrical SystemA vehicle stall increases the risk of a crash.
The defect. Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
What can happen. A vehicle stall increases the risk of a crash.
The free fix. Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
What owners reported
Fuel pump relay recall- i purchased the used car in may 2018, nothing about the recalls was disclose. Recently the car has been shut down or rumbling as i'm driving. Thankfully i'm driving in the city and i can pull to the side. Every time i shake the fuel pump relay 'repair' it starts up strong again. I tried taking…
2011 · Fuel and propulsion system
Prior to receiving the current recall on my 2011 Jeep Grand Cherokee, i was merging onto the freeway and my Jeep lost complete power. I started to panic because there was nothing i could do to control my Jeep. Luckily, i was on the outside lane and just coasted to a stop. Then, i sat there for about 10 minutes while i…
2011 · 5 miles · Engine
the contact owns a 2011 Jeep Grand Cherokee. The contact stated that the automatic starter failed. The vehicle was taken to an authorized dealer where the wiring harness under the hood was repositioned, allowing the hood to close correctly and allowing the automatic starter to function. The contact also stated that…
2011 · 20 miles · Engine and its cooling system
Purchased 2011 Jeep Grand Cherokee laredo new from dealer mick's north hills Chrysler. Have had vehicle in for repair or reprogramming of passive entry and pushbutton start multiple times. The problem began happening the day after it was purchased. Repair took quite a while and also had downtime where vehicle shut…
2011 · 100 miles · Electrical system
Built from 8,252 NHTSA complaints with mileage · snapshot 2026-08-18 · open data · reproduce this page