Jeep Grand Cherokee 2021–2025
5th generation (WL)
NHTSA data through 13 August 20262,370 complaints, 243 with mileageMethod
A DO NOT DRIVE recall covers part of this generation — check the VIN before driving it home.
- Reports with mileage
- 243
- Median of reported failures
- 17,000 mi
- Most-reported system
- Electrical system (23.5%)
- Recalls
- 34
Before-you-buy checklist ↓Check this VIN — NHTSA ↗
On this generation, 41% of complaints that record mileage fall within the first 12,000 miles, against 2 reports per 1,000 miles between 20,000 and 80,000.
Figure 1 · Jeep Grand Cherokee 2021–2025 · 243 reports with mileage
Mileage at failure
Complaints per 20,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 134 complaints.
- First 12,000 miles — 41% of all failures
- Rest of the range
- Median
- 10%
- 500
- 25%
- 5,422
- Median
- 17,000
- 75%
- 36,000
- 90%
- 60,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–20,000 | 134 | 55.1% |
| 20,000–40,000 | 57 | 23.5% |
| 40,000–60,000 | 27 | 11.1% |
| 60,000–80,000 | 14 | 5.8% |
| 80,000–100,000 | 3 | 1.2% |
| 100,000–120,000 | 6 | 2.5% |
| 120,000–140,000 | 1 | 0.4% |
| 140,000–160,000 | 1 | 0.4% |
Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.
What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.
Owners filed 2,370 complaints with NHTSA about the 2021–2025 Jeep Grand Cherokee, and 243 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.
41% of complaints that record mileage fall within the first 12,000 miles, against 2 reports per 1,000 miles between 20,000 and 80,000. Failures clustered that early usually indicate a design or manufacturing problem rather than wear.
The most-reported areas are the electrical system (23.5% of complaints, typically around 16,000 miles), the engine (13.1% of complaints, typically around 17,000 miles), forward collision avoidance (8.1% of complaints, typically around 4,000 miles).
34 recall campaigns cover this generation. 1 of them carry a severe NHTSA advisory.
If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.
Note: in 2021, 2022, both this generation and the previous one were sold at the same time, and NHTSA complaints are not separated by body.
How many miles does a 2021–2025 Jeep Grand Cherokee last?
Half of the failure reports on the 2021–2025 Jeep Grand Cherokee were filed by 17,000 miles and 90% by 60,000 miles — figures drawn from 243 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.
Before you buy a 2021–2025 Grand Cherokee: the 3-minute check
Generated from 243 mileage-tagged complaints, 34 recall campaigns, 2 documented problem areas. Print this page — the checklist survives print.
- Run the VIN at nhtsa.gov/recalls. 34 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
- Ask for forward collision avoidance repair records. This area fails at a median of 4,000 miles — on any car this age it already happened or never will; the question is whether it was fixed under warranty.
- Check plug-in hybrid system (4xe) on 2022–2024 cars. High-voltage battery pack defects prompted fire-risk recalls with a do-not-charge / park-outside advisory on 4xe models shared with the Wrangler 4xe.
- Check infotainment / electrical on 2021–2024 cars. Uconnect 5 software faults producing blank screens, rearview-camera image loss and instrument-cluster dropouts; multiple software recalls.
- Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
- End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.
For a buyer, an early-failure pattern is comparatively good news on a used example: 41% of the reported failures occur in the first 12,000 miles, which on a car of this age means they have already happened or they were never going to. Service history matters more than mileage here.
On inspection, the electrical system and the engine are where this generation's reports concentrate, so those are the areas worth a specific look. The electrical system in particular shows a median failure mileage of 16,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
What fails, and when
Figure 2 · Jeep Grand Cherokee 2021–2025
When each system fails
Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.
- Forward collision avoidance191 reports4,000200–8,000Forward collision avoidance: 191 reports, median 4,000 miles, middle half 200 to 8,000 miles.
- Electrical system556 reports16,0004,000–35,000Electrical system: 556 reports, median 16,000 miles, middle half 4,000 to 35,000 miles.
- Engine311 reports17,0008,000–32,000Engine: 311 reports, median 17,000 miles, middle half 8,000 to 32,000 miles.
- Transmission and driveline168 reports18,00011,000–47,000Transmission and driveline: 168 reports, median 18,000 miles, middle half 11,000 to 47,000 miles.
- Steering174 reports19,0006,000–36,000Steering: 174 reports, median 19,000 miles, middle half 6,000 to 36,000 miles.
- Suspension114 reports31,00011,000–62,000Suspension: 114 reports, median 31,000 miles, middle half 11,000 to 62,000 miles.
- Your odometer — appears after you enter it in “Where your car sits”
Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.
Source: NHTSA Office of Defects Investigation, public domain.
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Electrical system | 556 | 23.5% | 16,000 | 4,000–35,000 |
| Engine | 311 | 13.1% | 17,000 | 8,000–32,000 |
| Problems owners could not categorise | 194 | 8.2% | — | — |
| Forward collision avoidance | 191 | 8.1% | 4,000 | 200–8,000 |
| Fuel and propulsion system | 177 | 7.5% | — | — |
| Steering | 174 | 7.3% | 19,000 | 6,000–36,000 |
| Transmission and driveline | 168 | 7.1% | 18,000 | 11,000–47,000 |
| Suspension | 114 | 4.8% | 31,000 | 11,000–62,000 |
| Brakes | 83 | 3.5% | — | — |
| Lane departure | 79 | 3.3% | — | — |
Where your car sits
Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.
Figure 3 · Jeep Grand Cherokee 2021–2025 · 243 reports with mileage
Share of reports below each mileage
Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.
- 60,000 mi — 90% of reports below
- 120,000 mi — 99% of reports below
- Median — the staircase crosses the 50% line here
- Your odometer — appears after you enter it below
Nothing is smoothed or interpolated. Linear axis, same as Figure 1.
Source: NHTSA Office of Defects Investigation, public domain.
At 60,000 miles
90% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Electrical system — median 16,000 mi
- Engine — median 17,000 mi
- Forward collision avoidance — median 4,000 mi
- Steering — median 19,000 mi
- Transmission and driveline — median 18,000 mi
In the reporting window
- Suspension — middle half 11,000–62,000 mi
At 90,000 miles
96% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Electrical system — median 16,000 mi
- Engine — median 17,000 mi
- Forward collision avoidance — median 4,000 mi
- Steering — median 19,000 mi
- Transmission and driveline — median 18,000 mi
- Suspension — median 31,000 mi
At 120,000 miles
99% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Electrical system — median 16,000 mi
- Engine — median 17,000 mi
- Forward collision avoidance — median 4,000 mi
- Steering — median 19,000 mi
- Transmission and driveline — median 18,000 mi
- Suspension — median 31,000 mi
Which systems, and when
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 17,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
The electrical system accounts for 23.5% of complaints (556 reports, 58 of them with a mileage figure), with a median of 16,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 4,000 and 35,000 miles.
The engine accounts for 13.1% of complaints (311 reports, 40 of them with a mileage figure), with a median of 17,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 8,000 and 32,000 miles.
Forward collision avoidance accounts for 8.1% of complaints (191 reports, 10 of them with a mileage figure), and it fails early — a median of 4,000 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 200 and 8,000 miles.
The steering accounts for 7.3% of complaints (174 reports, 21 of them with a mileage figure), with a median of 19,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 6,000 and 36,000 miles.
The transmission and driveline accounts for 7.1% of complaints (168 reports, 28 of them with a mileage figure), with a median of 18,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 11,000 and 47,000 miles.
The suspension accounts for 4.8% of complaints (114 reports, 16 of them with a mileage figure), and it fails late — a median of 31,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 11,000 and 62,000 miles.
Differences between model years
Within this generation, complaint volume is not constant across model years. The 2023 model year drew the most — 674 complaints — while 2025 drew the fewest at 126. The median year sits at 473.
One caveat on the year figures: in 2021, 2022, the manufacturer sold both this generation and the previous one at the same time, and NHTSA records do not distinguish between them. Complaints filed under that year may describe either vehicle.
Recalls and what they cover
NHTSA records 34 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
1 of these carry a severe advisory — NHTSA's do not drive or park outside warnings, which the agency applies only when it considers the risk immediate. If you own one of these vehicles, that is the first thing to check by VIN.
The campaigns cluster around the reversing camera and sensors (6), the airbag system (5), the exterior lighting (4). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Reported severity
What owners reported alongside the failure itself, out of 2,370 complaints against this generation:
- Crashes
- 97 (4.1%)
- Fires
- 16
- Injury reports
- 46
- Fatality reports
- 3
These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.
Documented problems
Plug-in Hybrid System (4xe) 2022–2024
High-voltage battery pack defects prompted fire-risk recalls with a do-not-charge / park-outside advisory on 4xe models shared with the Wrangler 4xe.
Infotainment / Electrical 2021–2024
Uconnect 5 software faults producing blank screens, rearview-camera image loss and instrument-cluster dropouts; multiple software recalls.
By model year
| Year | Complaints | With mileage |
|---|---|---|
| 2021 mixed | 664 | 86 |
| 2022 mixed | 473 | 27 |
| 2023 | 674 | 67 |
| 2024 | 433 | 52 |
| 2025 | 126 | 11 |
Recalls (34) — is your car included?
Jun 2026 · 2022–2025 · Air BagsDelayed air bag deployment during a crash increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
What can happen. Delayed air bag deployment during a crash increases the risk of injury.
The free fix. Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Mar 2026 · 2022–2023 · SuspensionRear coil springs that detach from the vehicle while driving increase the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
What can happen. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
The free fix. Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the pr
Dec 2025 · 2022–2025 · Electrical System park outsideA vehicle fire can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What can happen. A vehicle fire can increase the risk of injury.
The free fix. Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginnin
Oct 2025 · 2022–2025 · Electrical SystemA loss of drive power increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
What can happen. A loss of drive power increases the risk of a crash.
The free fix. Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Sep 2025 · 2023–2024 · SeatsHead restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
What can happen. Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The free fix. Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Jul 2025 · 2023 · VisibilityAn inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
What can happen. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Feb 2025 · 2022 · EquipmentA rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What can happen. A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
The free fix. Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Jan 2025 · 2024 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Jan 2025 · 2024 · Fuel System, GasolineAn improper air bag deployment can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
What can happen. An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
The free fix. Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Dec 2024 · 2022–2024 · Air BagsAn air bag that does not deploy during a crash increases the risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
What can happen. An air bag that does not deploy during a crash increases the risk of injury.
The free fix. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Dec 2024 · 2024 · Electrical SystemDriving without knowing the vehicle's actual speed increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
What can happen. Driving without knowing the vehicle's actual speed increases the risk of a crash.
The free fix. Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
Oct 2024 · 2024 · Child SeatA child that is not properly restrained during a crash can have an increased risk of injury.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
What can happen. A child that is not properly restrained during a crash can have an increased risk of injury.
The free fix. Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
Jul 2024 · 2021–2023 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 RAM 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and RAM Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Jul 2024 · 2023 · Seat BeltsAn improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the…
The defect. Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
What can happen. An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
The free fix. Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
May 2024 · 2024 · Air BagsFront air bags that do not deploy as intended can increase the risk of injury in a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What can happen. Front air bags that do not deploy as intended can increase the risk of injury in a crash.
The free fix. Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
Apr 2024 · 2023 · Air BagsAn air bag that does not deploy in a crash can increase the risk of injury.
The defect. Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 RAM 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, RAM 3500, RAM 3500 cab chassis, RAM 2500, RAM 4500 cab chassis, RAM 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, RAM 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl
What can happen. An air bag that does not deploy in a crash can increase the risk of injury.
The free fix. Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Apr 2024 · 2024 · SteeringA loss of vehicle control increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
What can happen. A loss of vehicle control increases the risk of a crash.
The free fix. Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
Apr 2024 · 2021–2023 · SuspensionA loss of vehicle control increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
What can happen. A loss of vehicle control increases the risk of a crash.
The free fix. Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Mar 2024 · 2023–2024 · Exterior LightingHigh beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
What can happen. High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
The free fix. Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Feb 2024 · 2022–2024 · VisibilityAn inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
What can happen. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The free fix. Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Feb 2024 · 2022–2024 · Back Over PreventionA rearview camera image that does not display decreases the driver's visibility, increasing the risk of…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
The free fix. Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Aug 2023 · 2021–2023 · Back Over PreventionA rearview image that does not display while in reverse decreases the driver's visibility of the rear view…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen. A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
The free fix. Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Jun 2023 · 2021–2023 · SuspensionRear coil springs that detach from the vehicle while driving increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
What can happen. Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
The free fix. Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Jun 2023 · 2021 · Exterior LightingA tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing…
The defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
What can happen. A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
The free fix. Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Jun 2023 · 2021–2023 · SteeringA loss of steering control increases the risk of a crash.
The defect. Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
What can happen. A loss of steering control increases the risk of a crash.
The free fix. Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
What owners reported
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving at various speeds over bumpy road surfaces the front end of the vehicle made an abnormally loud sound. The vehicle was taken to the dealer on two separate occasions. The dealer test-drove the vehicle on a road surface that was not bumpy, and…
2021 · 20 miles · Suspension
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving approximately 20-25 MPH, the GPS navigator screen inadvertently turned blank. There was no warning light illuminated. The contact stated that he was able to continue to drive the vehicle. The vehicle was taken to the dealer who informed the…
2021 · 31 miles · Electrical system
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that he had to manually hold the high-beam headlights switch with his left hand while driving for the high-beam headlights to operate as needed. The contact stated that the high-beam headlights would deactivate and not operate as needed without the switch…
2021 · 100 miles · Exterior lighting
I was driving my new Grand Cherokee with 121 miles on the odometer. As i was moving forward with the vehicle in drive and was attempting to turn around to- re-enter a highway the engine stopped. I immediately put the vehicle in park and attempted to restart the vehicle numerous times with no luck. The vehicle was…
2021 · 121 miles · Steering
Built from 243 NHTSA complaints with mileage · snapshot 2026-08-18 · open data · reproduce this page