Toyota Highlander 2014–2019
3rd generation (XU50)
NHTSA data through 13 August 20261,887 complaints, 885 with mileageMethod
- Reports with mileage
- 885
- Median of reported failures
- 20,000 mi
- Most-reported system
- Transmission and driveline (17.6%)
- Recalls
- 14
Before-you-buy checklist ↓Check this VIN — NHTSA ↗
On this generation, 37% of complaints that record mileage fall within the first 12,000 miles, against 6 reports per 1,000 miles between 20,000 and 80,000.
Figure 1 · Toyota Highlander 2014–2019 · 885 reports with mileage
Mileage at failure
Complaints per 10,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 289 complaints.
- First 12,000 miles — 37% of all failures
- Rest of the range
- Median
- 200,000+ — 7 complaints (0.8%), plotted separately
- 10%
- 1,000
- 25%
- 6,000
- Median
- 20,000
- 75%
- 46,000
- 90%
- 80,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–10,000 | 289 | 32.7% |
| 10,000–20,000 | 152 | 17.2% |
| 20,000–30,000 | 95 | 10.7% |
| 30,000–40,000 | 86 | 9.7% |
| 40,000–50,000 | 67 | 7.6% |
| 50,000–60,000 | 45 | 5.1% |
| 60,000–70,000 | 35 | 4.0% |
| 70,000–80,000 | 27 | 3.1% |
| 80,000–90,000 | 20 | 2.3% |
| 90,000–100,000 | 15 | 1.7% |
| 100,000–110,000 | 16 | 1.8% |
| 110,000–120,000 | 3 | 0.3% |
| 120,000–130,000 | 4 | 0.5% |
| 130,000–140,000 | 9 | 1.0% |
| 140,000–150,000 | 2 | 0.2% |
| 150,000–160,000 | 1 | 0.1% |
| 160,000–170,000 | 4 | 0.5% |
| 170,000–180,000 | 3 | 0.3% |
| 190,000–200,000 | 5 | 0.6% |
| 200,000+ | 7 | 0.8% |
Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.
What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.
Owners filed 1,887 complaints with NHTSA about the 2014–2019 Toyota Highlander, and 885 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.
37% of complaints that record mileage fall within the first 12,000 miles, against 6 reports per 1,000 miles between 20,000 and 80,000. Failures clustered that early usually indicate a design or manufacturing problem rather than wear.
The most-reported areas are the transmission and driveline (17.6% of complaints, typically around 38,000 miles), problems owners could not categorise (14.1% of complaints, typically around 14,000 miles), the electrical system (12.0% of complaints, typically around 35,000 miles).
14 recall campaigns cover this generation.
If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.
How many miles does a 2014–2019 Toyota Highlander last?
Half of the failure reports on the 2014–2019 Toyota Highlander were filed by 20,000 miles and 90% by 80,000 miles — figures drawn from 885 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.
7 reports (0.8%) came in past 200,000 miles — each one proof a Highlander reached that mileage, not that it died there.
Before you buy a 2014–2019 Highlander: the 3-minute check
Generated from 885 mileage-tagged complaints, 14 recall campaigns, 1 documented problem area. Print this page — the checklist survives print.
- Run the VIN at nhtsa.gov/recalls. 14 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
- Ask for fuel and propulsion system repair records. This area fails at a median of 10,000 miles — on any car this age it already happened or never will; the question is whether it was fixed under warranty.
- Ask for throttle and speed control repair records. This area fails at a median of 12,000 miles — on any car this age it already happened or never will; the question is whether it was fixed under warranty.
- Check fuel system on 2018–2019 cars. Denso low-pressure fuel pump impeller can deform and bind, stopping the pump and stalling the engine. Very large multi-brand recall.
- Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
- End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.
For a buyer, an early-failure pattern is comparatively good news on a used example: 37% of the reported failures occur in the first 12,000 miles, which on a car of this age means they have already happened or they were never going to. Service history matters more than mileage here.
On inspection, the transmission and driveline and problems owners could not categorise are where this generation's reports concentrate, so those are the areas worth a specific look. Problems owners could not categorise in particular shows a median failure mileage of 14,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
What fails, and when
Figure 2 · Toyota Highlander 2014–2019
When each system fails
Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.
- Fuel and propulsion system143 reports10,0004,000–18,000Fuel and propulsion system: 143 reports, median 10,000 miles, middle half 4,000 to 18,000 miles.
- Problems owners could not categorise267 reports14,0004,000–38,000Problems owners could not categorise: 267 reports, median 14,000 miles, middle half 4,000 to 38,000 miles.
- Brakes135 reports15,0006,500–35,000Brakes: 135 reports, median 15,000 miles, middle half 6,500 to 35,000 miles.
- Engine167 reports17,0007,000–46,000Engine: 167 reports, median 17,000 miles, middle half 7,000 to 46,000 miles.
- Body structure102 reports25,00012,000–55,000Body structure: 102 reports, median 25,000 miles, middle half 12,000 to 55,000 miles.
- Electrical system226 reports35,00010,000–53,000Electrical system: 226 reports, median 35,000 miles, middle half 10,000 to 53,000 miles.
- Transmission and driveline333 reports38,00013,000–90,000Transmission and driveline: 333 reports, median 38,000 miles, middle half 13,000 to 90,000 miles.
- Your odometer — appears after you enter it in “Where your car sits”
Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.
Source: NHTSA Office of Defects Investigation, public domain.
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Transmission and driveline | 333 | 17.6% | 38,000 | 13,000–90,000 |
| Problems owners could not categorise | 267 | 14.1% | 14,000 | 4,000–38,000 |
| Electrical system | 226 | 12.0% | 35,000 | 10,000–53,000 |
| Engine | 167 | 8.9% | 17,000 | 7,000–46,000 |
| Fuel and propulsion system | 143 | 7.6% | 10,000 | 4,000–18,000 |
| Brakes | 135 | 7.2% | 15,000 | 6,500–35,000 |
| Body structure | 102 | 5.4% | 25,000 | 12,000–55,000 |
| Airbag system | 63 | 3.3% | 16,000 | 6,500–30,000 |
| Steering | 57 | 3.0% | 24,000 | 6,000–63,000 |
| Throttle and speed control | 55 | 2.9% | 12,000 | 4,500–25,000 |
Where your car sits
Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.
Figure 3 · Toyota Highlander 2014–2019 · 885 reports with mileage
Share of reports below each mileage
Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.
- 60,000 mi — 83% of reports below
- 90,000 mi — 92% of reports below
- 120,000 mi — 96% of reports below
- Median — the staircase crosses the 50% line here
- Your odometer — appears after you enter it below
The staircase tops out at 99%: the remaining 0.8% of reports (7) came above 200,000 miles.
Nothing is smoothed or interpolated. Linear axis, same as Figure 1.
Source: NHTSA Office of Defects Investigation, public domain.
At 60,000 miles
83% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Problems owners could not categorise — median 14,000 mi
- Electrical system — median 35,000 mi
- Engine — median 17,000 mi
- Fuel and propulsion system — median 10,000 mi
- Brakes — median 15,000 mi
- Body structure — median 25,000 mi
In the reporting window
- Transmission and driveline — middle half 13,000–90,000 mi
At 90,000 miles
92% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Transmission and driveline — median 38,000 mi
- Problems owners could not categorise — median 14,000 mi
- Electrical system — median 35,000 mi
- Engine — median 17,000 mi
- Fuel and propulsion system — median 10,000 mi
- Brakes — median 15,000 mi
- Body structure — median 25,000 mi
At 120,000 miles
96% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Transmission and driveline — median 38,000 mi
- Problems owners could not categorise — median 14,000 mi
- Electrical system — median 35,000 mi
- Engine — median 17,000 mi
- Fuel and propulsion system — median 10,000 mi
- Brakes — median 15,000 mi
- Body structure — median 25,000 mi
Which systems, and when
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 20,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
The transmission and driveline accounts for 17.6% of complaints (333 reports, 74 of them with a mileage figure), and it fails late — a median of 38,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 13,000 and 90,000 miles.
Problems owners could not categorise accounts for 14.1% of complaints (267 reports, 135 of them with a mileage figure), with a median of 14,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 4,000 and 38,000 miles.
The electrical system accounts for 12.0% of complaints (226 reports, 114 of them with a mileage figure), and it fails late — a median of 35,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 10,000 and 53,000 miles.
The engine accounts for 8.9% of complaints (167 reports, 80 of them with a mileage figure), with a median of 17,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 7,000 and 46,000 miles.
The fuel and propulsion system accounts for 7.6% of complaints (143 reports, 67 of them with a mileage figure), and it fails early — a median of 10,000 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 4,000 and 18,000 miles.
The brakes account for 7.2% of complaints (135 reports, 62 of them with a mileage figure), with a median of 15,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 6,500 and 35,000 miles.
Differences between model years
Within this generation, complaint volume is not constant across model years. The 2019 model year drew the most — 623 complaints — while 2016 drew the fewest at 137. The median year sits at 300.
That makes 2019 an outlier: roughly 2.1 times the median year of this generation. A single year standing that far apart usually reflects either a first-year issue that was later corrected, or a component change introduced for that year. Anyone shopping this generation has a straightforward reason to prefer a different year, all else being equal.
Recalls and what they cover
NHTSA records 14 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
The campaigns cluster around equipment (4), the fuel system (3), the electrical system (2). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Reported severity
What owners reported alongside the failure itself, out of 1,887 complaints against this generation:
- Crashes
- 162 (8.6%)
- Fires
- 17
- Injury reports
- 102
- Fatality reports
- 1
These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.
Documented problems
Fuel System 2018–2019
Denso low-pressure fuel pump impeller can deform and bind, stopping the pump and stalling the engine. Very large multi-brand recall.
By model year
| Year | Complaints | With mileage |
|---|---|---|
| 2014 | 161 | 110 |
| 2015 | 250 | 164 |
| 2016 | 137 | 84 |
| 2017 | 366 | 173 |
| 2018 | 350 | 155 |
| 2019 | 623 | 199 |
Recalls (14) — is your car included?
Jan 2021 · 2017–2019 · Fuel System, GasolineIf the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus
What can happen. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The free fix. Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this re
May 2020 · 2018–2019 · Fuel System, GasolineIf the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014
What can happen. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The free fix. Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
May 2019 · 2019 · EquipmentIf the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a…
The defect. Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
What can happen. If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
The free fix. GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
May 2018 · 2018 · Service Brakes, HydraulicA sudden loss of braking assist can increase the risk of a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
What can happen. A sudden loss of braking assist can increase the risk of a crash.
The free fix. Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Jan 2018 · 2018 · EquipmentAn incorrect load information label can result in the operator overloading the vehicle and increasing the…
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
What can happen. An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
The free fix. Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Sep 2017 · 2017 · EquipmentThe roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the…
The defect. Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
What can happen. The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
The free fix. GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Jun 2017 · 2017 · TiresA spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a…
The defect. Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
What can happen. A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
The free fix. Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Nov 2016 · 2016 · Electrical SystemIf the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the…
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
What can happen. If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.
The free fix. Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.
Jul 2016 · 2016 · EquipmentAn incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.
The defect. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
What can happen. An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.
The free fix. SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
May 2015 · 2015 · SteeringAn unexpected loss of power steering increases the risk of a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 RAV4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.
What can happen. An unexpected loss of power steering increases the risk of a crash.
The free fix. Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Nov 2014 · 2014 · Fuel System, GasolineA fuel leak in the presence of an ignition source increases the risk of a fire.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.
What can happen. A fuel leak in the presence of an ignition source increases the risk of a fire.
The free fix. Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Jul 2014 · 2014 · SeatsIf the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of…
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander vehicles manufactured April 23, 2014, through April 29, 2014. The affected vehicles may have a second row right-hand seat assembly that does not fully lock into the inboard seat track in the forward first, second and third adjusting positions. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
What can happen. If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash.
The free fix. Toyota will notify owners, and dealers will inspect and, if necessary, replace the second row right-hand seat, free of charge. The recall began in July 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Jun 2014 · 2014 · Electrical SystemIn the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an…
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "O
What can happen. In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
The free fix. Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Mar 2014 · 2014 · Seat BeltsA seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in…
The defect. Toyota is recalling certain model year 2014 Highlander vehicles manufactured November 20, 2013, through January 18, 2014. The third row middle seat belt assembly might not have been properly secured to the vehicle floor anchorage during vehicle assembly. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."
What can happen. A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.
The free fix. Toyota will notify owners, and dealers will inspect the third row middle seat belt anchor, and, if necessary, properly secure it to the vehicle floor anchorage, free of charge. The recall is expected to begin in March 2014. Owners may contact Toyota at 1-800-331-4331.
What owners reported
Factory installed gps system when set to a destination will take you off the main road just prior to your destination and direct you in circles then tell you to get back on the main road that you just got off of. This creates an issue as one time it took us in a undesirable neighborhood; but more often than not will…
2014 · 5 miles · Equipment
Automatic/power liftgate does not close all the way. Starts - then stops half to 90% closed. Requires manually lowering to close. Happens 75% of the time. Toyota dealer reluctantly acknowledged a service bulletin and says they will replace motor but it took some pushing to get past the service desk and tech who say…
2014 · 5 miles · Electrical system
This complaint relates to transmission shift sequences. When starting out, the transmission is in fourth gear. If you are at say a traffic light and are making a left turn, and then need to make a rapid acceleration, the transmission shifts down to a lower gear, probably 1st gear. When this happens, there is a…
2014 · 100 miles · Transmission and driveline
Our 2014 Toyota Highlander limited was purchased new with 18 miles on february 25, 2014. On march 7, 2014 while driving on city streets another driver failed to stop at a red light so i pressed the horn to alert the driver while i swerved out of his path. The horn did not work so the driver was not alerted and…
2014 · 400 miles · Electrical system
Built from 885 NHTSA complaints with mileage · snapshot 2026-08-18 · open data · reproduce this page