Toyota Highlander 2020–2025
4th generation (XU70)
NHTSA data through 13 August 20261,576 complaints, 185 with mileageMethod
- Reports with mileage
- 185
- Median of reported failures
- 20,000 mi
- Most-reported system
- Transmission and driveline (24.6%)
- Recalls
- 14
Before-you-buy checklist ↓Check this VIN — NHTSA ↗
On this generation, 38% of complaints that record mileage fall within the first 12,000 miles, against 1 reports per 1,000 miles between 20,000 and 80,000.
Figure 1 · Toyota Highlander 2020–2025 · 185 reports with mileage
Mileage at failure
Complaints per 20,000-mile bin, 0 to 200,000 miles, equal bins on a linear scale. Tallest bar = 92 complaints.
- First 12,000 miles — 38% of all failures
- Rest of the range
- Median
- 200,000+ — 2 complaints (1.1%), plotted separately
- 10%
- 950
- 25%
- 4,800
- Median
- 20,000
- 75%
- 55,000
- 90%
- 85,000
Show the numbers
| Mileage | Complaints | Share |
|---|---|---|
| 0–20,000 | 92 | 49.7% |
| 20,000–40,000 | 27 | 14.6% |
| 40,000–60,000 | 30 | 16.2% |
| 60,000–80,000 | 16 | 8.6% |
| 80,000–100,000 | 7 | 3.8% |
| 100,000–120,000 | 3 | 1.6% |
| 120,000–140,000 | 5 | 2.7% |
| 140,000–160,000 | 3 | 1.6% |
| 200,000+ | 2 | 1.1% |
Source: NHTSA Office of Defects Investigation, public domain. Complaint counts reflect what owners reported and are not a measure of failure rate per vehicle sold.
What this can and cannot tell you: these are complaints owners chose to file, not a failure rate. Popular models accumulate more of them simply by being common. How this is built.
Owners filed 1,576 complaints with NHTSA about the 2020–2025 Toyota Highlander, and 185 of them record the mileage at which the failure happened. That is enough to show not just what fails, but when.
38% of complaints that record mileage fall within the first 12,000 miles, against 1 reports per 1,000 miles between 20,000 and 80,000. Failures clustered that early usually indicate a design or manufacturing problem rather than wear.
The most-reported areas are the transmission and driveline (24.6% of complaints, typically around 71,000 miles), body structure (10.2% of complaints, typically around 30,000 miles), the airbag system (6.9% of complaints, typically around 50,000 miles).
14 recall campaigns cover this generation.
If you arrived asking “is it reliable?” — this page answers the version of that question the data can support: which problems owners reported, and at what mileage.
How many miles does a 2020–2025 Toyota Highlander last?
Half of the failure reports on the 2020–2025 Toyota Highlander were filed by 20,000 miles and 90% by 85,000 miles — figures drawn from 185 NHTSA complaints that record an odometer reading, so they time reported failures, not the cars whose owners never filed one.
2 reports (1.1%) came in past 200,000 miles — each one proof a Highlander reached that mileage, not that it died there.
Before you buy a 2020–2025 Highlander: the 3-minute check
Generated from 185 mileage-tagged complaints, 14 recall campaigns, 2 documented problem areas. Print this page — the checklist survives print.
- Run the VIN at nhtsa.gov/recalls. 14 campaigns cover this generation; an open recall is a free repair you can make the seller's problem.
- Ask for engine repair records. This area fails at a median of 6,000 miles — on any car this age it already happened or never will; the question is whether it was fixed under warranty.
- Ask for fuel and propulsion system repair records. This area fails at a median of 1,500 miles — on any car this age it already happened or never will; the question is whether it was fixed under warranty.
- Check fuel system on 2020–2021 cars. Denso low-pressure fuel pump recall extends into the early years of this generation.
- Check engine on 2023–2025 cars. The 2023 switch from the long-serving 2GR-FKS V6 to the T24A-FTS turbo four is a major mid-generation powertrain change; the turbo four has no established long-term failure record yet and should be tracked separately…
- Complaint reports are not spread evenly across model years here — see the by-model-year table below before you settle on a year.
- End with a pre-purchase inspection of this car. Aggregate data describes the population; the example in front of you has its own history.
For a buyer, an early-failure pattern is comparatively good news on a used example: 38% of the reported failures occur in the first 12,000 miles, which on a car of this age means they have already happened or they were never going to. Service history matters more than mileage here.
On inspection, the transmission and driveline and body structure are where this generation's reports concentrate, so those are the areas worth a specific look. Body structure in particular shows a median failure mileage of 30,000, which gives a concrete number to compare against the odometer of any car you are considering.
None of this is a substitute for a pre-purchase inspection on the individual car. Aggregate patterns describe a population; the example in front of you has its own history.
What fails, and when
Figure 2 · Toyota Highlander 2020–2025
When each system fails
Bar spans the middle half of reports; the notch inside each bar is the median. Miles at failure on a proportional scale — equal distances are equal ratios, not equal miles.
- Fuel and propulsion system78 reports1,500600–5,000Fuel and propulsion system: 78 reports, median 1,500 miles, middle half 600 to 5,000 miles.
- Engine101 reports6,0002,000–46,000Engine: 101 reports, median 6,000 miles, middle half 2,000 to 46,000 miles.
- Electrical system77 reports18,0005,000–57,000Electrical system: 77 reports, median 18,000 miles, middle half 5,000 to 57,000 miles.
- Body structure160 reports30,0009,000–50,000Body structure: 160 reports, median 30,000 miles, middle half 9,000 to 50,000 miles.
- Airbag system108 reports50,00031,000–67,000Airbag system: 108 reports, median 50,000 miles, middle half 31,000 to 67,000 miles.
- Transmission and driveline387 reports71,00059,000–100,000Transmission and driveline: 387 reports, median 71,000 miles, middle half 59,000 to 100,000 miles.
- Your odometer — appears after you enter it in “Where your car sits”
Ordered by median mileage, earliest first. The first 12,000 miles are shaded: that is the boundary this site uses between a manufacturing defect and ordinary wear, not a property of the world.
Source: NHTSA Office of Defects Investigation, public domain.
| System | Complaints | Share | Median | 25–75% |
|---|---|---|---|---|
| Transmission and driveline | 387 | 24.6% | 71,000 | 59,000–100,000 |
| Problems owners could not categorise | 185 | 11.7% | — | — |
| Body structure | 160 | 10.2% | 30,000 | 9,000–50,000 |
| Brakes | 160 | 10.2% | — | — |
| Airbag system | 108 | 6.9% | 50,000 | 31,000–67,000 |
| Engine | 101 | 6.4% | 6,000 | 2,000–46,000 |
| Fuel and propulsion system | 78 | 4.9% | 1,500 | 600–5,000 |
| Electrical system | 77 | 4.9% | 18,000 | 5,000–57,000 |
| Forward collision avoidance | 51 | 3.2% | — | — |
| Throttle and speed control | 38 | 2.4% | — | — |
Where your car sits
Failure reports by the odometer reading they were filed at. Pick the anchor nearest your car — or type the exact mileage: your marker lands on this curve and on the timing chart above.
Figure 3 · Toyota Highlander 2020–2025 · 185 reports with mileage
Share of reports below each mileage
Share of mileage-tagged reports filed at or below each odometer reading. Steps rise only at bin edges, by exact counted shares.
- 60,000 mi — 81% of reports below
- 120,000 mi — 95% of reports below
- Median — the staircase crosses the 50% line here
- Your odometer — appears after you enter it below
The staircase tops out at 99%: the remaining 1.1% of reports (2) came above 200,000 miles.
Nothing is smoothed or interpolated. Linear axis, same as Figure 1.
Source: NHTSA Office of Defects Investigation, public domain.
At 60,000 miles
81% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Body structure — median 30,000 mi
- Engine — median 6,000 mi
- Fuel and propulsion system — median 1,500 mi
- Electrical system — median 18,000 mi
In the reporting window
- Transmission and driveline — middle half 59,000–100,000 mi
- Airbag system — middle half 31,000–67,000 mi
At 90,000 miles
92% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Body structure — median 30,000 mi
- Airbag system — median 50,000 mi
- Engine — median 6,000 mi
- Fuel and propulsion system — median 1,500 mi
- Electrical system — median 18,000 mi
In the reporting window
- Transmission and driveline — middle half 59,000–100,000 mi
At 120,000 miles
95% of the failure reports on this generation came below this mileage. That describes reports, not your odds.
Reported earlier than this mileage — ask for repair records
- Transmission and driveline — median 71,000 mi
- Body structure — median 30,000 mi
- Airbag system — median 50,000 mi
- Engine — median 6,000 mi
- Fuel and propulsion system — median 1,500 mi
- Electrical system — median 18,000 mi
Which systems, and when
Complaints about this generation are not spread evenly across the vehicle, and the systems that generate the most of them do not all fail at the same point in a car's life. The median failure across all systems here is 20,000 miles; the figures below show which parts of the car run ahead of that and which run behind.
The transmission and driveline accounts for 24.6% of complaints (387 reports, 28 of them with a mileage figure), and it fails late — a median of 71,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 59,000 and 100,000 miles.
Body structure accounts for 10.2% of complaints (160 reports, 35 of them with a mileage figure), and it fails late — a median of 30,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 9,000 and 50,000 miles.
The airbag system accounts for 6.9% of complaints (108 reports, 10 of them with a mileage figure), and it fails late — a median of 50,000 miles, considerably beyond the vehicle's overall median. That pattern is consistent with normal service life rather than a defect, though it matters for anyone buying an example already near that mileage. The middle half of these reports falls between 31,000 and 67,000 miles.
The engine accounts for 6.4% of complaints (101 reports, 12 of them with a mileage figure), and it fails early — a median of 6,000 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 2,000 and 46,000 miles.
The fuel and propulsion system accounts for 4.9% of complaints (78 reports, 18 of them with a mileage figure), and it fails early — a median of 1,500 miles, well before the vehicle's overall median. Failures clustered this far below the rest of the car usually point to a design or manufacturing problem rather than wear, because wear does not selectively target one system on low-mileage examples. The middle half of these reports falls between 600 and 5,000 miles.
The electrical system accounts for 4.9% of complaints (77 reports, 15 of them with a mileage figure), with a median of 18,000 miles, close to the vehicle's overall pattern. The middle half of these reports falls between 5,000 and 57,000 miles.
Differences between model years
Within this generation, complaint volume is not constant across model years. The 2021 model year drew the most — 613 complaints — while 2024 drew the fewest at 54. The median year sits at 303.
That makes 2021 an outlier: roughly 2.0 times the median year of this generation. A single year standing that far apart usually reflects either a first-year issue that was later corrected, or a component change introduced for that year. Anyone shopping this generation has a straightforward reason to prefer a different year, all else being equal.
Recalls and what they cover
NHTSA records 14 recall campaigns covering vehicles in this generation. A recall means the manufacturer or the regulator concluded there was a safety defect or a standard was not met, and that a free remedy is owed to owners — including second and later owners.
The campaigns cluster around the airbag system (3), equipment (2), the tyres (2). Repeated recalls against the same area of the car generally mean the first remedy did not fully resolve the underlying problem.
Recall status is specific to the individual vehicle, not the model. Checking a VIN against NHTSA's lookup is free and takes under a minute, and it is the only way to know whether a particular car has had the work done.
Reported severity
What owners reported alongside the failure itself, out of 1,576 complaints against this generation:
- Crashes
- 114 (7.2%)
- Fires
- 7
- Injury reports
- 73
- Fatality reports
- 3
These flags are self-reported by complainants and unverified by NHTSA; one report can carry several flags, so the counts overlap and do not sum to a total. They are not adjusted for how many of these vehicles are on the road. No chart is drawn here on purpose: overlapping counts spanning very different magnitudes cannot be honestly encoded as lengths.
Documented problems
Fuel System 2020–2021
Denso low-pressure fuel pump recall extends into the early years of this generation.
Engine 2023–2025
The 2023 switch from the long-serving 2GR-FKS V6 to the T24A-FTS turbo four is a major mid-generation powertrain change; the turbo four has no established long-term failure record yet and should be tracked separately from the V6 years on the page.
By model year
| Year | Complaints | With mileage |
|---|---|---|
| 2020 | 363 | 74 |
| 2021 | 613 | 49 |
| 2022 | 303 | 32 |
| 2023 | 230 | 24 |
| 2024 | 54 | 4 |
| 2025 | 13 | 2 |
Recalls (14) — is your car included?
Jan 2026 · 2024–2025 · Seat BeltsA seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
What can happen. A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
The free fix. Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.
Dec 2025 · 2023–2025 · Back Over PreventionA rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing…
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What can happen. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The free fix. Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Dec 2025 · 2023–2025 · Electrical SystemAn instrument panel display that does not show critical information can increase the risk of a crash or…
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
What can happen. An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The free fix. Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Mar 2025 · 2023 · Air BagsA deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occu
What can happen. A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
The free fix. Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Oct 2024 · 2020–2021 · Air BagsAn air bag that does not deploy during a crash increases the risk of injury.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
What can happen. An air bag that does not deploy during a crash increases the risk of injury.
The free fix. Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Sep 2024 · 2023–2024 · EquipmentA vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a…
The defect. Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl
What can happen. A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The free fix. GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Aug 2024 · 2021–2024 · TiresTires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
The defect. Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
What can happen. Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
The free fix. SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
Aug 2024 · 2022–2024 · TiresTires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
The defect. Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
What can happen. Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
The free fix. GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
Apr 2024 · 2020–2023 · StructureA detached front bumper cover can become a road hazard, increasing the risk of a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
What can happen. A detached front bumper cover can become a road hazard, increasing the risk of a crash.
The free fix. Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Sep 2023 · 2023 · Air BagsA deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What can happen. A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The free fix. Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Jun 2022 · 2022 · EquipmentAn illegible label may allow the vehicle to be overloaded, increasing the risk of a crash.
The defect. Gulf States Toyota, Inc. (GST) is recalling certain 2022 4Runner, Tacoma, Highlander, and Highlander Hybrid vehicles. The load carrying capacity modification labels may not be permanent and can fade, becoming illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
What can happen. An illegible label may allow the vehicle to be overloaded, increasing the risk of a crash.
The free fix. GST will notify owners by mail, including a replacement load carrying capacity modification label for their vehicle and detailed replacement instructions, free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 22R1.
Dec 2020 · 2020 · SeatsImproper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
What can happen. Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
The free fix. Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
May 2020 · 2020 · EngineImproper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
What can happen. Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
The free fix. Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
2021–2024 · SeatsA seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of…
The defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
What can happen. A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
The free fix. Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026. This is a phased recall. Owners may contact Toyotaâ s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
What owners reported
Suspension is very loud and tight, the cabin noise is very noisy it can hit 95 decibels on sound pressure level meter. The noise is so bad that i do not want to drive the vehicles any more unless i turn the radio volume up and i can not hear emergency vehicles.The service people said that is normal.The vehicle noise…
2020 · 89 miles · Suspension
After leaving a shopping center on february 29 2020, we pulled out onto a road to head towards home. We were driving about 45 miles per hour in traffic and received a notification on the screen that said the engine was off, put car in park. There was also a warning light that came on for the electronic steering assist…
2020 · 300 miles · Engine
I purchased a 2020 Toyota Highlander hybrid AWD in may 2020. In june 2020, i noticed a discrepancy between the gas gauge ABS the distance to empty indicator. The gas gauge said there was 3/4 of a tank left but the dte said i had only 43 miles. I went to the gas station today (october 2020) to fill up my vehicle and…
2020 · 473 miles · Fuel and propulsion system
the contact owns a 2020 Toyota Highlander. The contact stated that while the vehicle was turned off and in the park position in order for their mother to unload the trunk, the vehicle suddenly rolled away in reverse. The vehicle rolled over their mother. Once the incline of the street was more of a plato the vehicle…
2020 · 500 miles · Transmission and driveline
Built from 185 NHTSA complaints with mileage · snapshot 2026-08-18 · open data · reproduce this page